Pagedangan Hotels with Airport pickup service

selalu happy staycation di sini. hotelnya tenang

Convenient location for attending the event at ICE. Staffs are very friendly and helpful. Room space is good and comfortable. The service and food at the top floor restaurant needs to improve. It's taken too long time to get the food and it's cool already.

all the room facilities are good,but it is a pity that the pillows have a little musty smell.

The hotel is clean and the staff is very friendly. There is a shopping mall next to it, which is very convenient for shopping and eating. There is also a Chinatown nearby. It is very lively at night and the breakfast is rich. It is a very good hotel.

I was very happy stayed in Mercure Tangerang BSD City for 2 days. Spent time for my long weekend with my big family, cousins & nephews for reunited after long time not seeing them. I choosed this hotel because i saw many influencer were reviewed this hotel. They have kids playground, swimming pool, kids activity (but we were not lucky because only available on sunday), and also zoo rider. We spent all day long just stayed in the room because the ambiance like staying at our second home. I would like to recommend this to my friend to bring their family for staying here.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

It's not a hotel, they call it coliving. There are almost no other advantages apart from being close to ICE BSD and getting off close to Alfamart and Familymart. ICE BSD can be reached on foot but requires extra energy. The room is quite spacious. AC, Wifi, TV, hot water works well. Drinking water is also provided with a dispenser in the corridor, but it tastes a bit strange so I decided to just buy bottled mineral water instead of doing anything. The mattress is soft, unfortunately only 2 pillows are given. The room has a desk and work chair, there is also a cupboard. There is a kettle with tongdji sachet tea and excelso sachet coffee. The bathroom is in good size, clean but lots of yellowish stains. Towels are provided 2 body towels and 2 hand towels. Amenities are provided hand soap bar, toothbrush and toothpaste. For soap and shampoo, I was given a dispenser, but it was very stingy to give it, only 1/5 of the bottle was filled, and for 3 days I stayed there it didn't refill at all There are facilities such as a small cafe, co-living space (a kind of place to hang out or work with a small pantry), then there is a mini gym Breakfast is provided in front of the lobby, food for 3 days has minimal variety, only vegetables and chicken are cooked differently. The menu includes cereal, fruit (watermelon, melon and papaya), drink (infused water and juice), bread and egg corner, chicken porridge, main course (rice, fried rice, fried noodles, vegetables, sausages, chicken and crackers. The taste is really standard, nothing special but the porridge sometimes too thick, sometimes too runny

I really loved staying here. The room is a bit outdated but it has bathtub in every room so it‘s still a win-win for me. The pool is big! The ambience is great lots of trees and so cozy for me and my family. It has water slide which not every hotel or resort has. Breakfast, well…standard for me, but the pancakes and waffles are great!

Hotel staff are very nice service with a smile, most specially to Front Desk In morning shift (female) upon check out time. She gave me a welcome drink 3 weeks ago. Breakfast are very nice, the food all fresh, we will recommend for stay in Horison Grand Serpong. Thank you all!!

The first time i ever felt so cozy of a stay and the hotel makes me not wanting to go back to my homeland.Love the bathroom with cozy on light.Small apartment but literally felt like home.You can order room service up to your room.Below the hotel we found a delicious cafe that's sells indonesia food.Roemah Koffie.Connected mall but not many shops open yet.Not crowded with people.5 minutes drive to ICE.There's many good things to share.Oh yes! There's gym, swimming pool and sauna area.I use all the facililties.Only thing i hope there's a spa.But it's fine.Didnt take photo but took video of the hotel