Pak Chong District, Phaya Yen, Nakhon Ratchasima Province, 30130, ThailandView Hotel Details
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The Series Resort Khaoyai Guest Reviews
4.8/5
Amazing
15 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(15)
Positive reviews(15)
Reviews with photos/video(3)
Great service(2)
Guest User
Canopy Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 14, 2023
I recently stayed at this wonderful resort, and it was a truly relaxing and comfortable experience. The young and friendly staff consistently wore smiles, even as we lingered in the restaurant well past its supposed closing time of 10:30 pm. Their unwavering friendliness left a lasting impression on us. The thoughtful touches included a complimentary afternoon tea with a variety of drinks and snacks, a hand-drawn goodnight note prepared by the staff, and the delightful surprise of a birthday cake. These gestures made us feel truly special. I highly recommend this resort to everyone!
Jeesoo
Oriental Room
Stayed in Jun 2022
Family
1 review
5.0/5
Outstanding
Posted on Jun 13, 2022
What a beautiful hotel.
Impressive by excellent service of staff at the hotel.
Food was good. Breakfast was great!
Definitely gonna be back to stay again !
EmmaTM
Canopy Room
Stayed in Oct 2023
Family
18 review
5.0/5
Outstanding
Posted on Jan 11, 2024
It’s the second time it’s been opened. It’s a very comfortable small resort hotel. The room includes afternoon tea, and drinks and snacks are provided when you leave. It’s comfortable and affordable, and the service is considerate. There is a farm nearby.
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Oriental Room
Stayed in Oct 2023
Couples
35 review
4.7/5
Amazing
Posted on Nov 1, 2023
They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good.
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Hutuchong
Oriental King Room
Stayed in Jul 2024
Family
56 review
4.0/5
Very Good
Posted on Jul 15, 2024
It's OK
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Guest User
Oriental King Room
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on May 22, 2023
Service is very good
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Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 17, 2024
I can’t say enough good things, but one thing stands above all and that’s the staff. They treat you like royalty, if you come here you can’t be disappointed. I came on my wife and my anniversary. We booked 4 rooms for family. Thank you all for making our stay amazing. I will be back soon
Guest User
Stayed in Nov 2023
Travel with friends
5.0/5
Outstanding
Posted on Nov 9, 2023
This is, no doubt, a beautiful resort in KhaoYai. Not the most spectacular, but for the area, it’s really very cool. Note that you need to charter a driver for KhaoYai, and that there is nothing (to buy or eat or anything) in the immediate proximity. Rooms confer a rustic feel, and is excellently appointed with all necessary amenities including a pool basket with towels (these are additional, cos they are already provided at the poolside). All beverages and snacks are complimentary. Generous amounts of mineral water are provided. Air-conditioning is very strong. There is a nice little balcony with a good fan, and a mosquito coil (but no lighter…). I felt that given the space of this resort, they could have made the rooms even larger, but it’s too late now. There are only two blocks and each block is two-storey with six rooms per level. Breakfast consists of an Ala carte buffet as well as a buffet section with fruits and salads and bread. Try to stay for afternoon tea, which is complimentary. We went out everyday and came back for our daily teas, and we enjoyed everything. We didn’t eat dinner in the resort’s only restaurant, so can’t comment. The infinity pool was quiet, and it was cleaned daily. Note there are mosquitoes if you intend to lounge at the pool deck. The jacuzzi was weak and dribbling at times. The gym was small but quite complete! Not for heavy lifters, but for a city person like me it was very good. Water and towels inside. Service was attentive throughout. If I have to find “fault”, then here they are: - no blackout curtains in rooms - No spa/sauna - Wi-Fi kept logging me (us, actually) out We enjoyed our overall three-night stay here very much. Btw, I received a most delightful and delicious birthday cake (brownies with fresh cream) in my room - thank you very much :-))
Guest User
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 4, 2023
From arrival till departure a true Gem in Khao Yai, close to all the sightseeing and still private and secluded. We had an exceptional stay, the staff was very friendly and attentive. We had a handwritten note for welcome and turndown at night, afternoon tea was great with Haagen Dazs Ice cream - was enough as dinner the breakfast was plenty with bubbly and finally the farewell we got a coffee and cookies - we got spoiled all the way, Complimentary mini bar. The rooms are minimalistic with all what you need and since we been during the week the pool was ours alone. We can highly recommend the resort.
Guest User
Stayed in Oct 2023
Family
5.0/5
Outstanding
Posted on Oct 21, 2023
Beautiful resort, pool refreshing and clean Sparkling clean & beautiful rooms Excellent cuisine - breakfast and dinner very good. Afternoon tea a big plus (could actually replace lunch) Staff very helpful and kind (English skills could be improved though), big heart for children. Outstanding service, they organized a wildlife safari and massage service on short notice. Would always come back. The area is very quiet, which is nice but you definitely need a car to get around.
Guest User
Stayed in Jan 2023
Couples
3.0/5
Posted on Jan 23, 2023
Nice hotel with beautiful swimming pool. But room is a bit small and many staff with limited English. Dinner was disastrous, only 1 restaurant in the resort and they asked us to view the menu by scanning the QR code, but actually only 1 starter available plus 6-7 main courses to pick from. The menu also doesn’t change everyday, might as well just print it out to save customers’ time and effort scanning. Had pad thai and steak for dinner. The prawn in the pad Thai doesn’t taste fresh, we asked for medium for the steak but it was raw in the middle. Taste was not good. If u are planning to stay here for few days and not planning to dine outside, good luck. U might ended up starving since the menu for in-room dining is exactly the same. However I have to say the breakfast was pretty good, omelette was done well, with fresh side dishes and homemade yogurt etc to choose from.
Guest User
Stayed in Mar 2023
Couples
5.0/5
Outstanding
Posted on Mar 23, 2023
I was impressed by the guest service. Upon arrival Ploy was standing at the drop off point with an umbrella Check-in was fast and bellboy deliver your bags before you arrived. Super clean room , great and quiet environment. Breakfast and tea time are good Day of the departure, I was also given take away coffee and handmade cookie Thumbs up and wonderful place
Guest User
Stayed in Jun 2022
Couples
5.0/5
Outstanding
Posted on Jun 8, 2022
If I could provide 6 stars for this resort, I would have done so. First off, the grounds are magnificent, with a mind-blowing view of Khao Yai National Park as it’s picture perfect landscape. Top this off with a scrumptious breakfast and delectable (and substantial) afternoon tea, and service staff that are so genuinely friendly and pleasant, and they rate a solid 5 stars. The 6th star was because the security (?) pointed out that our car tyre (a Europcar rental) was running flat, and then with the help of the reception, proceeded to arrange for the patching of the tyre in double quick time so that our holiday was not affected. A huge shout of thanks to the team in The Series Khao Yai - they are a bunch of gems.
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 14, 2023
The accommodation is surrounded by nature, trees and mountains. There is Complimentary Afternoon Tea during the day and Good Bye Drink upon check-out. It's a good vacation. Good atmosphere, delicious food. Most of the employees are teenagers, active and cute. Even though communication The service may seem inexperienced at times.
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Guest User
Stayed in Sep 2023
Couples
5.0/5
Outstanding
Posted on Sep 24, 2023
Very impressed with my stay here. Lovely staff Resort view is very good. The rooms are decorated minimally and cutely. But the most impressive thing is the service. The staff here are all lovely. The resort takes care of customers from the day of check-in until the day of check-out. I want to continue to provide good service like this. More impressive than many places I've been there a lot ❤️