Everyone was professional throughout our stay, but through a combination of some pop-up issues and the general room setup, we were not very comfortable at the b&b and pretty surprised compared to the price. We stayed for three nights in the off-season (March) and had a combination of 1) no hot water (fixed by the hotel within about 12 hours but involved asking 2-3 times when I was told it worked fine, then had someone in the room for about an hour since it turned out the gas had been out), 2) aggressively loud construction noise at 7:30am, and 3) room temperature challenges, since the heat doesn't run when you leave the room and the stone takes ages to heat up in low temperatures. The water was a little extra frustrating since we'd paid to upgrade for the claw foot tub and the couldn't use it for half the stay. In general, little touches are just not oriented towards comfort- cold stone with no rugs or slippers, thin small towels, etc. Some things like neighborhood construction aren't in their control, but at the price, I really expected they would create a comfortable guest experience. On the positive side, we loved breakfast and really appreciated them arranging airport taxis (rate is the same as standard from city center, no premium).