Pefki Deluxe Residences

When we arrived, we were advised that there was a problem with our room and we will have to stay in another one for the night. When we asked if we could stay in the room they are putting us in they said no it’s an upgraded room. The next morning we found out that there was no issue, they had overbooked. The next day we brought our bags to reception and were told when we came back they would have our key ready. We came back to the hotel and waited 10 minutes for someone to show up at reception. We had to go looking for staff around the hotel. Couldn’t find anyone, it took us 25-30mins of waiting/searching for someone to get our key. When I went to have a shower only half of the shower worked and the water was lukewarm. There is a ‘do not disturb’ electronic sign on the door but the sign was broken, so we were woken up by cleaners knocking and opening the door. One night we were trying to sleep and a banging noise from loose fitting within the extraction fan kept banging, ALL NIGHT! Now there was a storm but it was a loose fitting that caused the noise. We had to put on brown noise to try drown out the banging. In the three nights we were there we didn’t have a full nights sleep, no one at reception to complain to anytime we went down. When we did find someone, we were told it’s not their fault, they are extremely understaffed and are working crazy overtime to keep up. They offered for us to move rooms for 2 nights and move back to the previous room. They didn’t see an issue with us moving rooms 4 times in a 7 day stay! They treated us awfully and acted like we were complaining to get an upgrade. We ended up leaving and booking another hotel because our experience there was ruining our holiday. And worst of all my partner had a proposal all planned and postponed till a week later because he didn’t want to propose after such a bad experience. Even how they treated us after we left was abysmal, they kept trying to say we wanted an upgrade, when we just wanted a nice holiday in a room we paid for.

We had an awesome stay. Staff was friendly and attentive. Maria was the most amazing receptionist we have encountered. Location was perfect for us to walk safely to Pefkochori and surrounding areas. Breakfast was abundant and tasty. We also went to happy hour on our first day and it was truly appreciated. The staff is what makes this hotel warm and welcoming. Thank you so much for everything. We will come again for sure!!!

Thanks so much to everyone at this amazing place for such a lovely stay, we’ve had the most relaxing and enjoyable 10 days. Sitting by the pool had just been blissful! The food here is also second to none and is really tasty!! The staff are all so polite and lovely, couldn’t have been any better! Thank you so much and we hope to see you again soon!

Beautiful hotel with amazing friendly staff. Maria is the best receptionist we have experienced. Pool area is so beautiful and modern rooms are very clean very comfy beds. The hotel is on a main road with a short walk to the beach, shops and restaurants. Would recommend this hotel to anyone for a relaxing stay.

Such a wonderful stay, the staff were all very friendly. Everywhere was clean and overall a lovely experience. The breakfast could come with more of a variety however doesn’t put the place down. Recommend staying here for your stay it’s lovely. All of the rooms look out to the pool which is amazing, it’s about a 4/5 minute walk to the beach front with a variety of shops and restaurants.

Nice minimalistic interior with an amazing shower. Beds were very comfortable and big. The staff was very friendly and helpful. The food in the restaurant was also very high quality, but there was not a lot of choice on the menu. The hotel looked the same as on the pictures and feels very exclusive.

This hotel was amazing! We had a great experience here! Everyone were very accommodating, kind and helpful. The pool was very clean and beautiful , it was a-shame weather was not great or we would have used it more. The room was very clean , with fresh towels regularly offered. We used the laundry service as well which was well priced. We had a balcony view which was stunning. The location of the hotel is great, 15 min walk to local beach and from 2 mins walk to shops and mini town. We would definitely rebook again!