This is a really nice property and the service was really good. We would definitely stay here again. A few details: This trip was just me and my wife. We stayed 4 nights. The room was nice and we had a great view of the pool area and the beach. Bed comfortable. AC worked well. However, the shower didn't get very hot and the walls are thin. You can hear some music from the pool and you can hear the people in the rooms next door. We heard phone alarms and we heard some kids getting rowdy once or twice. We are pretty chill and this didn't bother us but I know others who would not like it at all. Housekeeping always left bottled water each day. Service overall was very good. Better than expected all over the island but also at the Hyatt. There were some exceptional servers and bartenders at the resort. The kind you look forward to seeing the next day. I'm not going to break down every bar and restaurant but will say we enjoyed all our meals (breakfast, lunch and dinners) and cocktails. Pool- we reserved and paid $75 for the daybeds at Tranquila Adults Pool. It was fantastic. It felt like an oasis and we had the option to hit the beach and ocean right from there. Every spot has a 'server flag' so you can call for food and drinks whenever you like. Yes there birds and lizards. We thought they were cute and fun. Although they hang out to be fed, they do not harass you. They are just around. We decided to get massages at the Spa and although we appreciated them and the staff, the Spa nor the massage stood out. It was a nice way to spend the morning however, we wouldn't spend the ~$250 each to do it again. Additional details: There is a walkway between all the hotels on Eagle Beach. You can walk to any other property and have a meal, snack or cocktail. You just need to bring your $$ with you. Lot's of people took advantage of it including us. We visited the Pelican's Nest on the dock one resort over. Great spot. Highly recommend. Also within walking distance, just outside the front of the hotel and one block down, is a shopping, restaurant and bar area. Also a great spot to check out. Whether you want to have a nice dinner, drinks with loud, festive music or just some gelato and a walk, there was a bit of everything.