Peppers Beach Club & Spa Palm Cove
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Palm Cove

Peppers Beach Club & Spa Palm Cove

Health Protected
123 Williams Esplanade, Palm Cove, Queensland 4879, Australia
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With a stay at Peppers Beach Club and Spa - Palm Cove in Cairns (Palm Cove), you'll be steps from Palm Cove Beach and a 2-minute drive from Vie Spa Palm Cove. This luxury hotel is 1.3 mi (2.1 km) from Wet Tropics of Queensland and 1.4 mi (2.2 km) from Macalister Range National Park.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 80 Reviews
Amenities
Outdoor Swimming PoolDivingSnorkelingSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBar
All Amenities
Surroundings
Airport: Cairns Airport
(21.3 km)
Airport: Mareeba Airport
(70.2 km)
Train: Freshwater
(21.2 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Three Bedroom Room with Ocean View
4

Three Bedroom Room with Ocean View

2 King bed and 1 Double bed
130-140m² | Floor: 1-3
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Two Bedroom Room with Resort View
1

Two Bedroom Room with Resort View

1 King bed and 2 Single bed
130m² | Floor: 1-3
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Spa Room with Resort View
2

Spa Room with Resort View

1 King bed
35m² | Floor: 1-3
Has window
Non-smoking
Air Conditioning
Daily Housekeeping
Hair Dryer
Room Details
Check Availability
Spa Room with Ocean View
14

Spa Room with Ocean View

1 King bed
35m² | Floor: 1-3
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Three Bedroom Room with Resort View
1

Three Bedroom Room with Resort View

1 Queen bed and 2 King bed
140m² | Floor: 1-3
Has window
Non-smoking
Air Conditioning
Daily Housekeeping
Hair Dryer
Room Details
Check Availability
One Bedroom Penthouse  Room with Garden View
5

One Bedroom Penthouse Room with Garden View

1 King bed or 2 Single bed
95m² | Floor: 3
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Spa Room with Garden View
12

Spa Room with Garden View

1 King bed
40m² | Floor: 1-3
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
One Bedroom Room with Ocean View
13

One Bedroom Room with Ocean View

1 King bed or 2 Single bed
95m² | Floor: 1-3
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
One Bedroom Room with Resort View
2

One Bedroom Room with Resort View

1 King bed or 2 Single bed
95m² | Floor: 1-3
Has window
Non-smoking
Air Conditioning
Daily Housekeeping
Hair Dryer
Room Details
Check Availability
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Guest Reviews(80)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Sally
February 8, 2024
Staff, breakfast, pools and grounds were lovely. The room was a major let down and expensive for what we got, an Ocean Spa room with a dirty spa and balcony, hardly an ocean more a view of a dirty marquee top. There was sand or something rough in the bed when we slept when we first go in. The bathroom light lit up the whole room so could not be used during the night and there are no block out blinds available only venetian shutters that were set at one angle. We were staying for a special occasion and this was quite a let down. When i mentioned my concerns at check out, I was just told to write a review, seems like a strange way to keep guests returning by inviting poor reviews.
Guest User
May 1, 2024
We had a great time at Peppers. Our stay was very relaxing. We really liked the hotel's architecture and greenery, and received excellent customer service from everyone we dealt with. Special shout out to to Trent at the front desk. There are several buildings and only a couple have lifts, so do mention it as a special request if you struggle with stairs.
Guest User
April 14, 2024
Great holiday destination in every facet. Couldn’t fault anything. Rooms. Facilities pools staff. Only knock would be internet that was scratchy at various parts of the resort and in rooms we stayed in the penthouse but then relocated to a suite room and it was a perfect spot both times.
Felipe
January 10, 2024
Very well located but the service is just ok - not helpful and not flexible with rules, even when can flexible to give a very good service without create any problem for the hotel. Parking, not easy to find the hotel garage.
nicola
January 9, 2024
Unfortunately this hotel really is for families with young children. There was only one pool operating which was not disclosed on *******’s website when booking and for the price paid for accommodation was unacceptable. It was like swimming at the zoo at times which wasn’t enjoyable or relaxing. There also seemed to be limited staff although very helpful, and the Buffett was ordinary to say the least especially in a hotel of this calibre
Guest User
April 2, 2024
We had an outstanding welcome from front staff on my first night every person we interacted with were very friendly and helpful. We were welcomed with champaign, cheeseboard and the works upon arrival to our room thanks to Harry we cant thank you enough. We also want to give thanks and applaud Clarissa she was very attentive from the moment we walked into La Mesa for dinner each night and also the pool bar we felt very at home being in this beautiful location. Please pass on our thank you, and she deserves a pay raise. Steph and Etu
Guest User
March 26, 2024
Best highlight of the hotel was the pool area, only negative issue was the aged ordinary spa pool, good variety at the breakfast and staff was very helpful. The building was slightly aged and the stairwell was dirty and needed a few coats of paints.. Gardens were very impressive
Guest User
January 31, 2024
The front desk staff were the best! Very kindly left sparkling wine in our room to celebrate a 30th aswell. The 3 pools were all great- best to go in the mornings before it gets busy. The rooms stayed cool in the heat! Bit disappointed in the view from our “ocean view room” as not what was advertised- although as it literally faced the ocean I did not make a complaint.
Guest User
January 27, 2024
The facilities themselves are great! However the rooms were underwhelming for a 5 star hotel. We had to ask reception 3 times to send up some bath robes. On our first night of stay, there was heavy rain and there was a leak in to our room. The solution was at 9:10 to move us from the penthouse spa in to the room below. The room below had a smaller older TV, the fan was making a weird noise when turned on. The next day I spoke with the manager who exclaimed that peppers pride themselves on customer satisfaction. The next 4 hours we spend going back and forth over multiple phone calls where the buffet breakfast was offered as compensation. We had breakfast plans and then a 10% refund for that day was offered, equating to $37. Very underwhelming and disappointing. We cam to the conclusion of removing our bar tab of $74 which meant was around a 20% deduction for a singular stay. This was not a fair compensation and we will be writing a Google and Facebook review and recommending that people do not stay here.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeVegetarian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2001
  • Renovated: 2015
  • Number of Rooms: 171
With a stay at Peppers Beach Club and Spa - Palm Cove in Cairns (Palm Cove), you'll be steps from Palm Cove Beach and a 2-minute drive from Vie Spa Palm Cove. This luxury hotel is 1.3 mi (2.1 km) from Wet Tropics of Queensland and 1.4 mi (2.2 km) from Macalister Range National Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite to eat at the Lime & Pepper Restaurant, a restaurant where you can take in the ocean view, or stay in and take advantage of room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and bathrobes.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportCairns Airport
Distance to Airport21.32KM
Nearest Train StationFreshwater
Distance to Train Station21.19KM
Average Price FromCAD1329
Hotel Star Rating5