Best Hotels near Victoria Park, Palm Springs

First, let me lay ground to be taken as credible. When saying an employee was kind to customers, the first thing to realize is first and foremost an employee must work in the interest of their employer, whether the DMV, a bank, or a unified school district. Being kind at the expense of the person providing a paycheck is not acceptable. The goal, rarely achieved, is being simultaneously professional and kind while working, in this case, in the best interests of the Cole Hotel. You will find a similarity in other reviews of good customer service. I was afraid I would be disappointed as the the ”bar” had been raised too high. Not so. GOOD service from EVERYONE, and a good overall experience. A coupe of remarks, keeping in mind I rate the hotel a 5: The hotel is significantly above downtown, away from the downtown PS vibe. On the other hand, once in your car, you are three minutes away from the experience, so don't let that stop you. (Its getting increasingly harder to find a parking space in downtown, yes.) The hotel markets on their website two separate, unrelated, on-site dining experiences/companies for hotel guests. During lunchtime we ordered a hamburger poolside but was informed we could not order until 3pm, and indeed they held us to that. However, the hotel's website states: ”Exclusively Open to Hotel Guests from 10AM – 11PM” (Implying, if a hotel guest, you may order before 3pm.)

The location is very good, and the conditions are stronger than the average motel. Clean and hygienic, warm. Can't fault it, and you don't need a bike at this price point. Hope to come again in the future

Let me start off by saying this hotel is totally underrated and super cool. Awesome room, spacious, decor was lovely and the pool/spa was great. Linda who works here was polite, kind and the best concierge person I have dealt with. Wonderful customer service. I will definitely stay here again.

This was my second stay in this motel-style place (it’s 2 story - so prepare for stairs - and outside doors all face a courtyard). Super clean, friendly staff, and excellent balconies, pool, and hot tubs. The only downside is that the hotel is on a busy road, but there is a narrow sidewalk to the nearest intersection and the walk into the heart of Palm Springs is pleasant (e.g., it’s an easy 10-minute stroll to the Thursday night market, famous artwork, etc.). Our family has had two great stays here and will continue to make it our go-to for Palm Springs!

My wife and I came here for one night. Good location, clean facilities, nice bed, you're in Palm Springs so it should be all cocktails and smooth sailing. But there were too many negatives for me to recommend staying here. We ran into a number of issues, particularly with trying to work from the hotel and honestly from the staff too. Let me elaborate. We both needed to get quite a bit of work done during our stay, so we asked about the 24-hour stay perk in order to meet some deadlines before checking out (my wife is a Platinum Elite member and the 24-hour time shift is supposedly one of the offerings). They said we couldn't do that because the hotel was fully booked. Understandable and unfortunately unavoidable, especially if someone else was checking into our room. That's all fair. BUT. And here's the big BUT -- they also didn't try to help us at all (and worse, see below). No offering to move us to an open room for a bit, or let us setup in any empty conference room, or anything whatsoever. Just tough cookies. And we were very clear about just needing somewhere to work for a few hours. This leaves much to be desired, but isn't cause enough to down vote this hotel. Alas, my dear TripAdvisor friends, there's more. I asked about some kind of business center or other location to sit with a laptop, but they responded as if no one had ever dare ask something so outrageous. Ok. Weird. But again not a deal-breaker. THEN -- when our checkout time arrived and we were finishing packing our bags -- housekeeping came into the room, without masks on, while we were still in it and started cleaning up! I should have asked them if they would be packing my bags, as well. And we were not more than 5 minutes over the checkout time. That is a deal-breaker for me. I don't expect a hotel to bend over backwards to accommodate me. But at least let me step one foot outside the room before you begin vacuuming over my shoe. Geez. At the Courtyard, you do have to go and you do have to get the hell out of here.

My Aunt and I decided to go for a girls weekend and we had a phenomenal time! Gordie, the absolute best concierge in the world, made our trip so magical. I would go back, if only to see Gordie. He met us with such hospitality, kindness and warmth. I can not explain how this wonderful man has enriched my and my Aunt's life. He made reservations for us at the best and most exclusive restaurants and speakeasies. He also helped my aunt through a tough time and emotionally supported our journey. He truly cares for his customers and makes time for each and every person that comes to his booth. He introduced us to the amazing bartenders and staff, who took excellent care of us and made us feel so welcomed and comfortable. I LOVE THIS PLACE. Gordie made this a once in a lifetime trip, one that I will carry with me for the rest of my life. I wish everyone could have a Gordie in their lives!

All Dad wanted was a pool to hang out in for the weekend. I did my research and it paid off! Even though some comments made the pool sound ”not that great” ...it was! The online pictures don't do it justice! It's BIG, clean, only 5' deep total so you can walk across! Plenty of chairs and umbrellas, just really pretty and fun! Music playing at just the right sound. Pool bar food good and fast delivery.

Hotel was very new and it was nice. Staff was professional but the hotel was a little bit pricey at 250 US Dollars after tax. I think this hotel is very new so I guess I understand the justification for such a high price point. The hotel includes a decent breakfast and also has a swimming pool and did let us check in 1 hour early. My boyfriend's mother was surprised that I picked holiday in express but she was very pleased with my decision and we got two rooms. I would return there but have to think twice about dropping $250 US dollars. Must be cheaper in the summer and perhaps not on a weekend when there was something special in town. I got the Holiday Inn Express on this wonderful website and it was literally 100 US dollars per night per room cheaper. Thank you trip.com

I am taking the time to write this review because we were hesitant about our stay given the negative ones below. We had THE BEST time at the Ace. The mid-week vibes were great, super low key guests. Great pool time. What stood out was the food. We ate breakfast and lunch every day and loved everything we had. I can't recommend the Ace enough and I can't wait to come back next winter.

Very good, the hotel facilities are very complete, washing machine, dishwasher, induction cooker and other appliances needed in daily life are basically there. There are four swimming pools and it is very comfortable.