GRAN MELIÁ Hotels in Palma de Mallorca

Tax needs to be paid, which may be city construction tax or other tax. I paid 5 Euros for three nights... The environment is very good, without a kettle, disposable slippers, disposable comb, toothbrush... You need to take port 1 to the airport, which needs 5 Euros.

Absolutely outstanding experience. Stayed for 4 nights - Mon-Fri in June in Room 107 and booked directly. Requested low floor as read previously long wait with the lift (9 floors one lift). It was perfect never having to wait for the lift. We had complimentary bubbles, mini bar, welcome drinks and nice surprise with outside terrace. Room is very clean. I never walk around hotel room bare foot but had no issues this time. Room is spacious, bed is sooooo comfy! Air con temperature and air flow is perfect and bathroom is very spacious, lots of room around the sink. Note no single use toiletries, if you need anything like I did with shower cap, just ask at Reception. Staff are all attentive and polite. Wifi is very easy to connect and never disconnects or signal issues. I understand what others have said about the breakfast / does lack variety but has all the staples. Never a queue for anything at he breakfast bar. Tip with the cappuccino - add an extra expresso shot for oomph. Turkish bath/jacuzzi was a nice touch but no swimming pool. Art is personal taste and yes the corridors had a black theme not to everyone’s taste but just in and out the hallways. Enjoyed the lounge area on Floor E - great for people watching and relaxing with a drink. Also, the A1 to airport is opposite the hotel (5 second walk). Journey takes 25 minutes. It takes 15 mins to walk to main station for bus/train or generally around 20 minutes within the city. The big department store is 5 mins away (huge supermarket in the basement), 15 mins to the cathedral. Made it in 30 mins or so to the City Beach. Very convenient. I would recommend this hotel to everyone and would stay here again and any other HM Hotel branch. Thank you for an amazing stay!

We spent three nights here mid May. A lovely, relaxed few days in a great hotel. We will return. Staff friendly, beach in front is great, beds are super comfortable, lovely views from our eighth floor balcony. Yes Cala Major is not the most upmarket place but the hotel is on the outskirts and as far as we could see the first location from Palma centre that has a proper beach rather than a marina view. Ten mins by taxi to the city centre. Hotel restaurant was great for dinner when we arrived late at night and a final lunch before we left. Breakfast was great. Two minor points- firstly our toiletries in our room were not full, they should be filled before every guests arrival I feel. By the end of our stay getting hair conditioner from the pump was a five minute job!! Secondly breakfast buffet (superb choice) needs small plates and spoons need to be laid on the table with knives, forks and coffee cups. Minor points. We will return, we have decided it will become our child free mini break spot!

Room was very basic! Smallest shower room ever! No drawers! Tiny hanging space! Room smelled damp! Air con was ok but would reset itself to higher temp! Window doesn’t open! Very small pool! Check out 12 noon (night flight home & no facility for proper shower before leaving!). No comfy seating areas. Staff very friendly. Could order drinks & food which got delivered to pool area (where there aren’t enough beds but we were lucky in that respect) had to go down from pool to room to use toilet. Got pool towel from reception leaving deposit. Could’ve gone that with kettle too but didn’t bother. Good selection of complimentary drinks in room on arrival - had to pay to replenish stocks incl water! (didn’t bother as little shop next door sold water, drinks, ice creams). Great selection at breakfast…… but this is not a 4 star hotel!! & it’s about 20/25 min walk into central area - poss just a tad too far out for a city break. Not disability friendly.

I stayed for 11 nights in September and loved this hotel. It was very good value (I think because the decor is dated but everyone worked well) I had great views from the 7th floor, the pool was large with nice relaxing background and reasonably priced pool bar. The breakfast was ok, not great but could find enough of what I liked. The staff and manager were excellent. I would highly recommend this hotel. Thank you

Fantastic hotel, rooms were very clean. There was lots of reviews saying the staff were rude. However if you do stupid things like turning up to dinner when it’s just closing they would probably be quite keen to kick you out because they need to clean and get home to there families duhhh. That asides the staff were friendly and couldn’t have done enough to help. The bus stop was across the road. I will stay here again. Only booked breakfast and it was very good loads of choice and fresh

There are extra beds, sofa beds, enough for children to sleep. The environment is very good, there is no parking lot, but the hotel is surrounded by free parking spaces, it is worth staying, the location is very close to the beach and very close to the central area of Palma. But the best beach in Mallorca is in the northwest, here is the southwest.

My friend and I stayed here for 3 nights. Cannot fault the place at all. Everything was clean, the staff were amazing and the breakfast was to die for. We had an issue late at night with a window in the room, we were moved rooms with an offer of leaving our stuff in the original room to collect the next day, we were then given a fruit plate and a bottle of fizz to apologise, then a call from the manager. We were fine with it all but this went over and above what we expected. The pool area was very clean. Our beds were so comfortable and pillows were top class. Bathroom was lovely too with a great shower. 10/10 I would definitely stay again but be aware the hill up to the front door isn’t for the frail and I pity anyone who has to push a wheelchair up. The beach is within walking distance but they put on a free shuttle once a day. Palma is a €2 bus ride away on the No.4 from the Main Street but again they offer a free shuttle into Palma, we thought it best to get our bearings on a bus so we knew how to get back. Nice restaurants within a 10 min walk.

Hotel location in the city center, convenient transportation; checkin was late at night, the front desk was quickly connected to the phone is very warm. Although the room is not big, there are a lot of drinks!