Our third time at this beautiful hotel will certainly not be our last. If anything this was even better than our previous stays which were top class. The rooms are all magnificent and this time we were in Rose which was best yet for us. A fabulous space with great facilities and a terrace looking over the nearby plaza. The staff were all so kind, attentive and professional and added greatly to the enjoyment of our stay. It would be remiss not to name them and they are Antonia, Tholo, Elisa, Eddie, Susie and in charge, Isabel. They all made us feel very special and nothing was ever too much trouble. The hotel has a roof terrace with great views of the roof tops and Cathedral - and a bar,- perfect for a summer’s afternoon. It could hardly be in a better location with great restaurants and unique stores nearby and also only minutes away from the marina and waterfront. We discovered this place a few years ago when it had just opened and it has now grown into itself and is simply as good as it gets in the city of Palma. Congratulations again to Isabel and the team - we hope you’re all still there when we come back next time. John & Beverley Miller