Hotel Mirador

Beware this hotel is on the marina which makes for nice views but the have building works all along the seafront which makes for alot of early morning and through the day noise. Not the hotels fault but no warning is advised before arrival. Our first room was a tiny front corner room. After a complaint we were moved further up the hotel but still front facing so not much better. The room its self was nice and big with a substantial balcony, but due to the noise not really usable. Housekeeping where friendly enough but not very thorough. We stayed for 9 nights but still didnt get a bed change. Windows , underbeds etc weren't ever cleaned. Room was a little tired but ok, bed mattresses were passed there best and the toilet constantly ran. Facilities were all there, but pool was closed, terrace bar was closed, restaurant only opened for breakfast, and saloon bar only opened in afternoon. All in all very disappointing.

My positive experience with Hotel Mirador in Palma, Mallorca began as soon as I entered the lobby. I was greeted warmly at the desk where they solved several problems with my booking which was made by Trip.com. Specifically, for some reason my reservation was in the name of a Trip.com employee and not me! Second although I had booked for two nights with continental breakfast, the reservation was made for one night with lunch and dinner and a SEPARATE reservation was made for one night with no meals. Third, a reservation was made for a "Family" room instead of a single as I requested. This made my stay more expensive than I planned for. Through all of these difficulties the staff at the Hotel Mirador treated me exceptionally well and made many phone inquires until I was able to get a room.

Our room was spacious and spotlessly clean. The balcony had beautiful views of the marina. The shower was powerful and there was plenty of room in the bathroom. The room had a fridge, which is more useful than a mini bar. Breakfast was excellent with lots of choice and the terrace overlooked the harbour with stunning views of the cathedral. Every member of staff we spoke to was friendly, helpful and professional. The location of the hotel was brilliant for the historical centre, shops and restaurants. I would recommend this hotel without hesitation.

Good location near marina/Harbour. Comfortable room and plenty of local restaurants within short walk. Friendly helpful staff. Good choice of breakfast buffet. Downside of overlooking marina was noise from people outside late at night/early hours .

Very helpful receptionists very friendly except one women with her fake smile and her fake personality apart from that experience it was great. Thank you

The guy who greeted us upon arrival was n Friday the 5th April was lovely (I’m so sorry I didn’t get his name). He was so friendly, provided us with a map and even let us know the best day to go to the castle was a Sunday as it was free to get in. How nice was that? As it was our silver wedding anniversary, there was a bottle of cava with a nice note from the staff which was lovely touch. Our room was very clean and our balcony overlooked the internal courtyard. The shower was really powerful and the beds comfortable. There was also a fridge. The only thing we’d have liked would have been tea/coffee making facilities in the room. Breakfast was outstanding and really set us up for the day. The choice was fabulous - fruit, cereals, various juices, jams & honey, cold meats & cheeses, yoghurts, lots of different breads & pastries, hot cooked items and an egg station for omelettes/fried eggs etc. Pool area on the roof is nice and has lovely views over the marina. As does the breakfast area. We booked this hotel as it’s our first visit to Palma and the location seemed perfect for the castle, cathedral and walking into town. And it was, a nice 10 minute stroll brought us to lots of places to eat and drink. ** A word of warning if you are due to in the next couple of months; there are ongoing roadworks right along the front outside the hotel. It is noisy from around 7am, however not the hotels fault and they will be finished eventually but are planned to continue for a while yet. If you can, ask for one of their quieter rooms. Ours overlooking the courtyard wasn’t too bad (and I always bring earplugs anyway) but our friends room was on the side and was very noisy both with road noise and from bikes/people going past as it’s a shortcut to the next street behind.