Lovely modernised hotel in a great location in Palma. Great roof top pool overlooking the cathedral and the city and a great sized sun terrace and further pools at ground level. Staff always very friendly and helpful with perfect English spoken (to my shame, I speak virtually no Spanish). We stayed in a 'deluxe' room for 7 nights. Spotlessly clean and maintained every day, but I felt it was fairly basic for the 'deluxe' description. Website stated that kettles were available on request for rooms. I emailed in advance requesting same and mentioned that the trip was for our 30th Anniversary and my wife's birthday. We were assured the kettle would be in place and they would try to give us a nicer room. Neither happened and absolutely no reference to our anniversary/birthday when we were there, which, given the quality of the hotel and the length of stay, I found a little disappointing. Maybe expecting too much. All that being said, it was a very enjoyable stay and I would definitely consider staying again on our next visit. But maybe not for a special occasion...