Isla Mallorca & Spa

Spa was very nice. A little far from central. But there is goood restaurants around. Also posible to east dinner at hotel. Buffet is 26€.

Wonderful staff, great spa. Had a lovely time

Was exactly what we needed. Young couple, close enough to walk to centre. Clean and friendly staff.

Booked a 4 day break with a friend via Agoda. Firstly, Agoda did not book the room spec that I paid for, so please be aware and do NOT book via them as they cannot be trusted! Booked a Superior Room with Terrace, arrived at midnight and was allocated a double room with small balcony. On querying this with Reception I was advised that Agoda has not booked the room I had paid for, the hotel was fully booked so no option to upgrade/move - I e-mailed Agoda twice, never had a response. We were tir3ed and I wasn't particularly happy with the gentleman on Reception as felt his Customer Service skills fell short. The walls are pretty thin, and the cleaners were banging around at 8am the next morning which wasn't great after a late arrival. HOWEVER, that's where the negative comments stop. The hotel is very modern, all areas are spotlessly clean. The room was large and well appointed, great bathroom, lovely pool bar, great sunbed area above the main pool, always plenty of sunbeds at this time of year. The staff for the rest of our stay were excellent from behind reception, spa, pool bar. The hotel really is a little urban oasis. Superbly located, short walk to the many and varied restaurants and bars in the Santa Catalina area. There are so many great places to eat and drink here. The staff in every single establishment we visited were so friendly and accommodating. The indoor market looked a great place to stop and have tapas/wine but it was so busy when we walked through, I will need to do this on the next trip. You can visit the Cathedral, walk to the harbour, walk to the beach, look around the shops etc etc. It's a great place for a variety of activities. I love walking and there are so many areas to walk around and look at such stunning range of buildings and architecture. I'm looking to return to Palma very shortly on a solo trip and this is exactly the sort of hotel I would want to stay in again. I'll just book my room via the hotel direct or a more reputable company than Agoda :) There is currently a lot of work being undertaken on the road facing the harbour so we didn't tend to go here in the evenings, but anticipate this will be finished soon. Book here - it will not disappoint!