I'll start with the positives, hotel is very clean, good location for beach and to get public transport for exploring further afield. The pool area is nice and decent to spend a couple of hours at. Staff are very friendly (with the exception of the bar staff who seem permanently in a bad mood and look as though they hate having to serve you, not nice at all) Negatives, the food is really hit and miss and when it misses, it doesn't half. An example, Im not at all a fussy eater but one night I had chips, cheese and carrots. The food overall is not good at all (Breakfast excepted, it's pretty good) We paid for the VIP and for us, found it to be a waste of money. The food offering is outrageously poor, a much better choice is available at the downstairs pool area and the cabanas are in some state. Ripped and badly stained. Apart from being able to serve your own drink, there was nothing special about the VIP area. We had a sea view room with a balcony that was nice but we both felt the mattresses were well past their best and could do with replacing. Overall the biggest disappointment was the quality and choice of the food and the attitude of the bar staff. For a four star hotel I would expect much better.