Hotels Near Apple Stanford Shopping Center in Palo Alto

The hotel is close to Stanford university, the price is small, the parking lot is free, no breakfast, the service is very good, the surrounding is convenient, there is a big Sichuan dish at 300 meters, next to the gas station

This is the second time I stayed at this hotel. Basically I chose it because of the affordable price and the proximity to Stanford hospital. If you are wanting a hotel that is quiet, this is not the place. The rooms open to the outside and is situated off a very busy main thoroughfare. I must say, they have done an admirable job of updating the bathroom. You can still tell where the old and the new meet but still very nice. This is supposed to be a hotel with non-smoking rooms but as soon as I stepped into my room, 203, I was smacked in the face by the smell of rancid cigarette smoke that must’ve been absorbed into the carpet. Even though the bathroom had been updated, I can’t that the bedroom area has been with torn curtains, old furniture and a refrigerator that was so loud at times, I had to unplug it. And then there is the carpet. It wasn’t dirty but very smelly. This is where the confused part comes in. When I checked out the next morning, there was a couple behind the counter. I am assuming they may be the owners. I mentioned that the room smelled awful and that it may be from the carpet. It smelled of stale smoke. I wasn’t pissy about it. Just mentioning the facts. They asked which room it was. I told them and the man seemed to be writing it down. Then the woman says to me there is no carpet in that room. Huh? I told her there is. Then the man said no, there is no carpet in the room. I told them I just came from that room and there definitely is carpet in the room. They continued to argue with me. Seriously? Whatever. I just turned around and left. They do have a free breakfast but I didn’t want to stick around for it.

Pros: (For this part, this hotel deserved a 5-star review) 1. Rohan the front desk manager was nice. He made me feel welcome. He acknowledged the Hilton gold member status right away and offered the perks without me asking. He offered $ 10 breakfast credit or additional reward points.Which I picked the breakfast credit. He also gave us an upgrade to a bigger room and waived the parking fee. 2. The room is really clean and everything in great order. For example, the bathtub held the temperature of water for a long time and the shower drains fast. The bed is firm, which I like a lot. The thermostat, the refrigerator, the TV, etc all in great condition. The edges of the bathroom walls or around the bathtub also looked very clean. 3. The gym, the swimming pool, and the hot tub are all well maintained.4. The location is really good. Close to all the places we need to go. 5. The room does not have any strange smell. Cons: (For this part, one star out of five was removed) 1. Billing system: Used the Hilton app to checkout on my mobile phone. The pdf of the receipt never arrive in my email. So I went to the front desk to ask for a printout of the receipt. That was when I found out that all the perks (waive parking fee, breakfast credit, etc) promised at check-in for gold member status were not honored and my credit card was charged. The front desk manager could not find the credits in the system until I mentioned Rohan's name. Then the credits were finally applied and I got a new receipt. So it is always a great idea to make sure you review the receipt before leaving the hotel to avoid surprises like that. 2. $12.95 continental breakfast per person is steep, considering what you get. There are just some cut fruits, pastries, and bagels, and Quaker instant oatmeal in the cup. I was expecting some eggs, pancakes or hash browns for that price. I don't recommend it unless you need the convenience of eating breakfast in the hotel and you are given the $10 credits. 3. Instructions about the facility are lacking: I could not find the pool hours and breakfast hours on the hotel website or in the app. I did not see any posted signs about the hours, either. Had to ask the front desk for information. 4. The blackout curtain in the bedroom cannot totally be pulled to the center to cover the entire window. It left a big gap (about 4 feet wide). got woken up by the bright light early. 5.$15 parking fee.

I am currently at the Palo Alto Inn and really happy with the overall experience. The manager could accommodate some additional requests I had, the room is very big and receives almost no noise from the traffic. Cleanliness is great. The rooms are well equipped - fridge, microwave, tea+coffee machine, TV, safe, plenty of USB charger ports. There were some complimentary drinks and sweets as a nice bonus. The location is OK, you have to walk 15-20 minutes along the El Camino in either way to hit places with some choice of place to eat or do groceries from, but that's not terrible. If you are driving anyway, it does not matter. You can also take a bus. --- Martin

We go to Palo Alto regularly for visits to Stanford and typically stay in one of the chain hotels. Thought we’d change it up and stay somewhere different. Dinah’s filled the bill! So cute! It’s an older hotel, but that just adds to the charm! We stayed in a deluxe garden room. The room was huge and had the most quaint little patio. It was so calming to hear the water outside and to see the koi and ducks. The room was clean and had all of the standard amenities. And, bonus, we were able to bring our dog! They even have a cute little dog park on the premises! We will definitely stay there again!

First off, I'd like to give a shout-out to the night shift front desk person Tony. He was very courteous and thoughtful in helping me on my arrival day (12 midnight) and assisted with all my needs. Thank you Tony for your efforts! For the hotel in general, it seems the place is understaffed but I believe that is how other hotels operate nowadays post COVID. The location is great and is right in the middle of where I want to be north and south of Bay Area. Many rental car locations nearby so I was able to get to one within 10 mins radius. For the room, I stayed in the king bedroom pool side with patio. The bed was very comfortable and clean. However, the downside was that the connecting room doors were paper thin, and the gap between the door and the floor was more than an inch high, so I could pretty much hear every word the person was saying in the other room. They need to fix that or else guests really don't have any privacy at all. I apologize to the couple in the room next to me because I was on a call at 3am in the morning and didn't realize I had woken them up until they started talking and I knew how bad the sound isolation was. After that, whether it was day or night time, I had to resort to whispering all my conversations because I knew people could hear me in the other rooms.

The facilities are very new and the rooms are very clean. The breakfast was rich and the staff was very welcoming. They even packed hot eggs and bread for us before we had to fly on the last day. The surrounding communities are very safe, and the nearest commercial area is about 2.5 kilometers away. Overall, it's a good choice for business travel.

This is a basic motel with average rooms. The exterior is well maintained and clean The rooms furnishings are a bit worn, but it had everything we needed. Odd that the microwave is sitting on top of the small refrigerator on the floor? There were small dents in the walls, a couple holes in the curtains and carpets. No shampoo in the dispenser in the shower. We had our own with us so we didn’t bother the desk for a refill. We were here for a visit to Stanford medical so this met our needs. Staff is very friendly and helpful. The area is a mix of commercial and office buildings. A couple of restaurants a bit further away. Nothing but Carls Jr. close. We felt safe walking around. We will be back again as we have more work being done at Stanford. (20 minutes away)

The hotel is newly opened so the hardware is very new and the price is cheap. The hotel has a small laundry room. The room is equipped with a sofa bed. Four people can stay there without any problems. The sound insulation is very good. Although the breakfast cannot be compared with that in China, it is good for this trip. There is no bottled water in the room. You can only get water from the restaurant and gym on the first floor. Parking for the night is $10, which is very cheap. It is recommended to park at the hotel. Overall very satisfied

Free parking , 2 hr early check in without paying extra fee. Rooms were clean , very comfortable beds. Union landing close by ,many restaurants can find any type of foods, shopping center just in case .