Crowne Plaza Cabana Hotel, an IHG Hotel

Crowne Plaza Cabana Hotel, an IHG Hotel Reviews

Crowne Plaza Cabana Hotel, an IHG Hotel

4290 El Camino Real, Palo Alto, California, 94306View Hotel Details
Crowne Plaza Cabana Hotel, an IHG Hotel
Crowne Plaza Cabana Hotel, an IHG HotelCrowne Plaza Cabana Hotel, an IHG HotelCrowne Plaza Cabana Hotel, an IHG Hotel
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Crowne Plaza Cabana Hotel, an IHG Hotel Guest Reviews

4.3/5
Very Good
54 review
Verified reviews
Location4.4
Amenities4.0
Service4.3
Cleanliness4.4
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All reviews(54)
Positive reviews(50)
Reviews with photos/video(12)
Awesome stay(22)
Great service(10)
Clean and tidy(9)
Great location(8)
Large rooms(5)
Average sound insulation(5)
Comfortable bed(4)
Negative reviews(4)
LouisGong
1 King Premium High Floor
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 15, 2024
It's good there is slippers. And you can ask the front desk they will give you the brush.
Farid
Two Queen Beds Cabana Poolside Room
Stayed in May 2024
Family
1 review
4.0/5
Very Good
Posted on May 27, 2024
It was nice and quiet specially for a long weekend time. The room was OK. Comfortable beds and pillows. The floor needs to be cleaned better and there some ants walking around more visible in the bathroom. I think needs some spray before the summer officially starts. The pool was not ready no towels provided until Sunday. The jacuzzi was hot but only 4 jets out of 12 were working. I cleaned the leaves and tree brushes and... inside the pool and spa before using it myself ....
kungch
Two Queen Beds Cabana Poolside Room
Stayed in May 2023
Travel with friends
6 review
4.0/5
Very Good
Posted on Jun 1, 2023
Location📍: on the way from San Francisco to the Silicon Valley and approximate 30 mins drive to the Silicon Valley. Nice choice if you plan to travel on self drive as there is no parking fee and the room is quite big with all the necessary facilities. There are also supermarkt around it within few minutes drive. Amenities🌐: a little bit old but still acceptable and in accordance to the price range.
Tomigafu
One King Bed Cabana Poolside Room
Stayed in Aug 2023
Business travelers
1 review
3.7/5
Posted on Sep 5, 2023
First off, I'd like to give a shout-out to the night shift front desk person Tony. He was very courteous and thoughtful in helping me on my arrival day (12 midnight) and assisted with all my needs. Thank you Tony for your efforts! For the hotel in general, it seems the place is understaffed but I believe that is how other hotels operate nowadays post COVID. The location is great and is right in the middle of where I want to be north and south of Bay Area. Many rental car locations nearby so I was able to get to one within 10 mins radius. For the room, I stayed in the king bedroom pool side with patio. The bed was very comfortable and clean. However, the downside was that the connecting room doors were paper thin, and the gap between the door and the floor was more than an inch high, so I could pretty much hear every word the person was saying in the other room. They need to fix that or else guests really don't have any privacy at all. I apologize to the couple in the room next to me because I was on a call at 3am in the morning and didn't realize I had woken them up until they started talking and I knew how bad the sound isolation was. After that, whether it was day or night time, I had to resort to whispering all my conversations because I knew people could hear me in the other rooms.
Guest User
One King Bed Cabana Poolside Room
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 31, 2023
Attended a concert at the shoreline and this hotel was great! The location was good and the staff was too! The outdoor patio and pool area was beautiful and breakfast was a great buffet. We would definitely stay here again.
Monica
King Hear Accessible Room Roll In Shower
Stayed in May 2023
Business travelers
5 review
3.7/5
Posted on May 27, 2023
I would like to take this opportunity to commend on the outstanding and patience service bu Anthony Godinet at the front desk. Anthony is a great asset to your hotel.
Guest User
Standard Room
Stayed in Jul 2022
Couples
1 review
3.7/5
Posted on Aug 2, 2022
The main building is in poor shape. The entire building is severely sloped with about a 3 inch drop every 10 feet or so. If you are not accustomed to it be ready to get somewhat seasick for a day or two get accustomed to it. The worst part is sleeping with your head significantly lower than your feet. Horrible. If you must stay there insist on a room in the newer addition. On the positive side the rooms were super clean and staff was friendly.
Anonymous User
Two Queen Beds Room
Stayed in Dec 2022
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jan 6, 2023
Free parking, clean room
Guest User
King Leisure Room
Stayed in Sep 2021
Couples
23 review
3.5/5
Posted on Mar 12, 2022
Great stay for one night. Would probably stay again.
Guest User
Two Queen Beds Room
Stayed in Aug 2024
Other
9 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The room is very clean and comfortable, the quilt is very comfortable, the view outside the window is nice, there is a swimming pool, the buffet breakfast is delicious, standard American breakfast! There are supermarkets and pharmacies, food shopping districts, Vietnamese and Chinese food in the vicinity within a ten-minute walk! Very convenient, it's not far to take a taxi from Stanford in 20 minutes! The surrounding area is also relatively safe, a very good hotel worth staying in!
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Lengmianxiaonuo
Two Queen Beds Room
Stayed in Jul 2024
Family
37 review
4.7/5
Amazing
Posted on Jul 28, 2024
A friend in the Bay Area recommended this hotel, which is very cost-effective. There is a small snack bar and a self-service microwave downstairs, and water and ice machines on each floor. There are many restaurants within a 15-20 minute walk, but many of them close at 20:30. There is also a 24-hour Safeway supermarket. It is about 40 minutes drive from the city center and 15 minutes drive from Stanford Google, which is good.
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Guest User
One King Bed Cabana Poolside Room
Stayed in May 2024
Solo travelers
14 review
4.7/5
Amazing
Posted on Jun 14, 2024
The room was huge and was the room the Beatles stayed in during their US tour in the 1960s. This was a nice surprise. The breakfast was good with a good selection of hot food.
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waltzdreamer
Two Queen Beds Cabana Poolside Room
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The room is big, the bed is big, the parking lot is big, the breakfast is rich, the environment is quiet, and it is convenient to travel. I will choose here again next time
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gissing_bq
Two Queen Beds Cabana Poolside Room
Stayed in Aug 2024
Family
4 review
2.7/5
Posted on Aug 19, 2024
The hotel is old. The room I was assigned was near the central air conditioner, which was very noisy. After changing the room, the view became 0, but at least it was not noisy.
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Lukeluke
One King Bed Cabana Poolside Room
Stayed in Jul 2024
Family
12 review
3.2/5
Posted on Jul 29, 2024
Old but clean. Parking is $15 a night. Breakfast is not very varied but it fills the stomach. The price is similar in this area. There is no elevator in the building next to the pool! (Or we didn't find the elevator?) It is strongly not recommended for those with a lot of luggage!
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