What a well managed hotel - probably the BeST managed in terms of adherence to customer satisfaction - the staff is exemplary- 10/10 despite the shortcomings of the physical space they make up for it with their spirit and empathy to the needs of the guest - leaving no stoned unturned to make the guest comfortable. The hotel has no view but that is not promised in the website either - it’s the location that we needed and hence booked for a training we were travelling for 5 mins away for football. The hotel is very well situated for people needing to be in the heart of Panjim. The first night wasn’t the best and when escalated, I am amazed about how out of the way everyone went to make sure my needs were met - very very impressive - I have stayed in the best hotels worldwide but Vivanta Panjim’s staff hospitality is unmatched. Thank you Shree, The duty manager, accommodation manager, the chefs (food is outstanding) and especially Ms Anita who heads the housekeeping - you all were outstanding. Definitely the Only hotel to stay if Panjim is where you need to be !