We stayed for 5 nights on a family trip (6th-11th)
I made a reservation in January, but I couldn't find the reservation details, so I had to wait.
While waiting, they randomly gave me a welcome drink 😅
(I heard it's a place that's been in operation for a long time, but the random welcome drink was strange~)
In the end, I found the reservation details, but none of the things I requested~ were applied.
Of course, I received an email saying that they might not apply it, but this was the first time I've seen a resort that didn't apply even one thing (high-rise view, Hollywood bed, etc.)
I paid the deposit of 10,000 PH by card.
(I checked the room and requested a refund when I checked out on the 10th, but they said it would take about a week~)
The resort itself looked clean and seemed like a good place for a family to stay.
The staff were also kind..
There was a "shuttle bus and boat" to Alona Beach prepared.
Breakfast was eaten at the food hall.
Bigrand has 2 pools Yes~
There was a main pool and a kids pool, but the kids pool was filled with water and the water supply was turned off~(There was no manager in the kids pool)
There was a lifeguard walking around the main pool sometimes or there was a place to rent towels~ The water color was cloudy compared to other resorts;;;
The room was an aqua view room and it was on the first floor
The first day, I caught a swarm of mosquitoes and caught them again...😤
In the end, I even bought F-Killa at the mart 🦟
As I stayed, the swarm of mosquitoes gradually disappeared.... Phew..
(My second child was bitten from head to toe 😭)
The most controversial "towel"!!!!!
When I went to the room on the day I checked in, there were "2 large red towels + 2 gray hand towels"!! The towels were really cheap
I heard a story, so I brought a "portable compressed towel" in advance
We played at the resort pool on the morning of the second day, so we didn't clean the room and only asked for towels and trash~
Then, whenever I saw the cleaning person, I asked for towels, and I received plenty of towels. On the third day, when I went on a tour, I put them in a towel carrier and went out, and only on the third day!! They were on the bed as in the picture
After that, I received two red towels and two hand towels
It seems like a place that has been around for a long time, but the system is not well organized~
Towels are also given out randomly!!! 🤣🤣
There were 2~4 bottles of water a day
They clean it cleanly, but the dust is still there....
You can think of breakfast as just filling your stomach~
The menu was not the same for some, but.. You can just think of it as filling your stomach~
If you ask for fruit, they will cut it
If you ask for cup ramen, they will give you hot water
The rooftop lounge has a nice atmosphere, and when I went on a windy day, it wasn't hot and it was nice to drink cocktails~
I ate lunch at the food hall..
Watermelon or pineapple juice is much tastier than mango juice~
I only had cocktails at Monkey Bar
You can sit on the private beach of Bigrand and drink it, so you can drink it cool while looking at the wide ocean
There are no marts around the resort~
You have to buy food in advance and come in
Food delivery is available from outside
If you need a tuk-tuk, you can call it or use the resort tuk-tuk (for a fee)
There is a private beach~ and snorkeling And you can rent ㅋㅏ누
You can rent a towel when you go on a tour
You can rent it at the lobby front desk
You can return the towel at the pool towel rental place
You have to pay a 1,000 pesos rental fee, and after returning the towel, you can get a receipt and return it to the front desk
Overall, it is a leisurely and relaxing Bigrand Resort
However, it seems to be less organized despite being in operation for a long time~
The front desk is open 24 hours, so you can check in and check out early in the morning.
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