Guest User
June 23, 2023
Horrible experience.
Upon arrival, after a 14 hour journey with a stopover, we are told that our room is not available as it flooded for some reason, all after further wasting our time by being nice.
They tell us they have booked us a room in another hotel 5 minutes away by car and there the car chase begins with the owner who takes the wrong road and runs without waiting for us.
They take us to an old hotel, with stained sheets and an area with nothing around.
The worst experience of my life, highly discouraged.
Thankfully the assistance from Trip was excellent, but do not book this hotel at all.
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