Paphos Gardens Holiday Resort

Paphos Gardens Holiday Resort Reviews

Paphos Gardens Holiday Resort

Kleious Street, Paphos, CyprusView Hotel Details
Paphos Gardens Holiday Resort
Paphos Gardens Holiday ResortPaphos Gardens Holiday ResortPaphos Gardens Holiday Resort
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Paphos Gardens Holiday Resort Guest Reviews

4/5
Very Good
63 review
Verified reviews
Location4.0
Amenities4.0
Service4.1
Cleanliness4.0
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Guest User
One-Bedroom Apartment
Stayed in Sep 2023
Couples
1 review
4.5/5
Great
Posted on Sep 22, 2023
All of the staff are warm, accommodating & friendly. We were grateful that Maria made sure that we were allocated a room in the building of our choice. The room was very well equipped with a good size & modern fridge & freezer. Plus oven, microwave & all the plates & cutlery you could possibly need. The bed & pillows were very comfortable. The resort is clean & both pool areas are kept clean & tidy. Breakfast is excellent value for money. Be aware that you need to bring a towel from home to use at the pool. Very easy to walk into town from this location. Lots of parking
M
Twin Room
Stayed in Mar 2023
Friends
1 review
4.0/5
Very Good
Posted on Mar 26, 2023
If you're looking for a hotel in the perfect location, look no further than [hotel name]. Situated in the heart of the city, this hotel is just steps away from all the best attractions, restaurants, and entertainment. From the moment you arrive, you'll appreciate how convenient the location is. Whether you're here for business or pleasure, you'll be just a short walk or drive away from everything you need. Want to check out the local museums? They're right around the corner. Craving some delicious cuisine? You'll find a variety of restaurants within walking distance. And if you're in the mood for some retail therapy, there are plenty of shops nearby.
Guest User
Stayed in Feb 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 1, 2023
Fantastic! Will come back!
Anonymous User
One-Bedroom Apartment with Balcony
Stayed in Feb 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Mar 3, 2024
A very pleasant hotel, very well located. everything is close. It is a 5 minute walk from the bus stop and only 10 minutes from the seaside. I must mention that the hotel service is at the highest level and is very kind and helpful. The food is also very high quality. I can recommend it with complete confidence!
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Aghiad Shaaban-Kabakibo
Standard Double or Twin Room
Stayed in Jan 2023
Family
1 review
4.5/5
Great
Posted on Jan 30, 2023
Breakfast super buffet everything delicious, and corresponds to the price-performance ratio, for dinner a restaurant VIVA CYPRUS is very RECOMMENDED nearby. Great location. In Paphos the buses are bad, please rent a car immediately, it's cheap 10-20 €/day... the taxis are expensive and they screw every pig... So please rent a car. Staff: I thank you from the bottom of my heart, you are the best... Always helpful and very human... My wife did not feel well during the holiday and went to the hospital. They allowed me to take breakfast to go for my wife and a delivery box prepared for this... That was really great. Cons : the hotel is a bit old and the facilities need to be updated but that's easily ignored when you have such a great friendly staff. Sauna against 7€ extra which is also disadvantageous in my opinion. So in a big goose the hotel is very good and I book there again and again 😁. Greetings from Chaban family
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Guest User
Stayed in Mar 2024
Couples
0 review
4.0/5
Very Good
Posted on Mar 1, 2024
Staff. Id like to start by saying the staff here are amazing, nothing is too much trouble. They are friendly, polite and helpful. They really are a credit to the place and made our stay a pleasure. Food. We originally booked bed and breakfast but decided to upgrade to all inclusive when we got here,im so glad we did! Absolutely beautiful, every meal time there was something different to try and was cooked to perfection, I've never had food like it at an all inclusive. Meals and deserts were super tasty 10/10 without a doubt. The afternoon dinner menu had plenty to choose from and again everything cooked beautifully and fresh. Rooms. The rooms have literally everything you need for your stay, apart from the furniture being a bit dated the rooms were more than adequate, home from home. Pools. Its a shame the outdoor pools aren't heated, they were far too cold to use so instead we used the indoor pool which is lovely, kept at a nice temperature, clean and a good size. Location. Perfect location, 2 minutes walk to the nearest beach (the sea was still warm enough to swim in) and 15 minutes walk to paphos harbour where you can find shops restaurants bars, day trips, theres a castle at the end of the promenade, its a perfect place to watch the sunset. Downfalls. The only thing i can complain about is the rooms have bugs, mostly ants and they're everywhere, if the owners invest in professional exterminators it would greatly improve their reviews. If it wasn't for this they would have had 5 out of 5 from me. Would i stay here again? Definitely
6/8
Response from Property: Dear Guest, Thank you very much for choosing to stay at the Paphos Gardens Holiday resort. Thank you also for sharing your feedback with other people. It makes us happy to read that we manage to provide you with a nice holiday experience. We appreciate your positive feedback towards our food offerings and of course for our staff. Lets hope that we will soon have the pleasure of welcoming you back to the Paphos Gardens hotel. Best regards and wishes from the entire team. Thank you, The Management
Terry B
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 27, 2024
27th January 2024. I have just started my 4th week of 8 and as usual it is fantastic food top quality rooms spotles from top management to the cleaning ladles are wonderfully can't do enough for you this is our third time of doing this can't wait to book again. Terry room 111
6/7
Mike_from_England
Stayed in Sep 2023
Couples
1.0/5
Posted on Sep 28, 2023
Regretfully, I really would not recommend this hotel. It was in fact, as we honestly told them, the worst place we've ever stayed, anywhere - and we are keen bargain hunters who are really not fussy. Background: The place is a hotel plus far more largely, a complex of apartment type buildings. We ended up in 3 of the apartment style rooms after being moved twice. The apartment buildings are rather run down and not very clean (see pics). The worst bits: Ants. I had read of these on some reviews. We had an infestation in our bathroom (see pics) all over the sink and the floor. Despite this obviously being a common problem based on the reviews, our reporting it seemed a surprise. After waiting for an hour in the evening after reporting it to reception who had promised to send up housekeeping, we phoned reception who said housekeeping had left and they would send up a maintenance man. We then saw they also infested the bed! A maintenance man turned up with a can of fly spray! He spoke no English at all and seemed oblivious as to what was needed. He offered to sprayed the bathroom and seemed to spray bed before we slept in it! We moved to the 2nd bedroom and reported this to reception again. The next morining they sent up a housekeeper. Again, no English spoken. They changed the bedding. They left the dead ants, which remained throughout the stay.. We remained in the 2nd bedroom... Air conditioners - started making loud cracking noises keeping us awake. Then we heard noise of splashing water from a different aircon - water pouring out! Again, reported to reception who said they dealt with it. They said maybe we had been over using it (!) Cockroach - after a (supposed) full clean by the housekeeper - see pics, no full clean happens here! - we saw a VERY large cockroach walking across the floor ( see pics). We trapped it under a glass and back to reception. Leaking ceiling - it was at this point we noticed the ceiling paint in the bathroom had bubbled upover some time and yellow water was leaking and dripping from above. This was quite serious from a health point of view amd had obviously been there sometime. This and the cockroach were really the last straw. We'd had enough at this point and complained loudly in reception. We were moved temporarily to a VERY small room with promise of seeing the manager in the morning (was late night again). We were then offered an upgrade to all inclusive (we were B&B) but this made no difference to us, we only had a day left and our plans took us away from thehotel which was the last place we wanted to stay. Frankly our holiday had been ruined at that point, which we expressed. The response to all the above - too little, too late. Holiday ruined. We got the impression nothing we reported would really be acted on and was already reported. The bad bits we could cope with: There is an animal sanctuary close by and each night (depending which block you're in) a horrendous howling and barking can start up at anytme
6/27
Response from Property: Dear quest, Thank you very much for choosing to stay at the Paphos Gardens Holiday resort. Thank you very much for your good comments about our breakfast and we also appreciate your good comments about Andreas our quest relation. We are very sorry that we did not meet your expectations, despite this we offered you two apartments as an alternative solution and you ended up in an apartment where during your stay you did not report any complaints about the specific apartment you stayed in Your rest comments are also appreciated and will help us improve in the future. Best regards and wishes from the entire team. Thank you, The Management
Guest User
Stayed in Apr 2024
Other
0 review
4.0/5
Very Good
Posted on Apr 21, 2024
We had a lovely week here. The staff are very friendly and the the food was very good. We had a 1st floor apartment across the road from the reception. The room was clean and tidy but in need of a lot of Tlc. It’s a 10 min stroll to the beach and 25 min stroll into Paphos main *****. Im assuming because we were early in the season the daily activities were not up to speed but it did not affect our holiday. The evening entertainment was ok. It is a 3 star so don’t expect more. My only observation is that Leptos Hotels need to spend some money here to make sure this gem of a hotel doesn’t disappear.
Guest User
Stayed in Apr 2024
Other
0 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Wonderful staff, very welcoming. Upgraded to a 2 bedroom apartment which was spotlessly clean. The veranda was large with a shaded area. Air-conditioning in all rooms.Welcome gift of wine fruit and biscuits which was very thoughtful. Food was lovely and plentiful. 5-10 minutes walk to the harbor depending on route taken. We will definitely visit again and recommend to others.
Guest User
Stayed in Apr 2024
Friends
0 review
5.0/5
Outstanding
Posted on Apr 13, 2024
My first trip to Cyprus with Mercury Holidays .The hotel rooms could do with updating but overall everything else at the hotel was excellent.The: food was very good with lots of choice - the rooms were adequate and clean with excellent shower and we had a balcony , fridge ,hairdryer. There was entertainment in the evenings .The outside pool was adequate with plenty of sun beds. The staff were very helpful and attentive - they work very hard so a special shout-out to the following staff . Reception : Leonidas,Karin’s, Christalla, Diana. Bar: Loucas Restaurant: Louis All in all a very good value for money hotel so will be going back. Thank you for a wonderful stay.
Guest User
Stayed in Apr 2024
Other
0 review
4.0/5
Very Good
Posted on Apr 7, 2024
Very mixed reviews about this establishment but we stayed in a double room, bed and breakfast in the main block and we have to say was very good. We was on the top floor with a lovely balcony facing the pool with some views of the sea. The room was good size, light and airy with a small fridge that was most efficient. Breakfast was very good with plenty of choice and good service. The hotel is well located about 15 mins from the main harbour or a few bars and restaurants if you go to the triangle that is the other direction. The walk on the seafront is also fab whichever way you choose to walk. Overall we had a lovely stay, weather was good which was a huge bonus and we would certainly return. Yes there are lots of cats and it does say not to feed them and also the cleaning of our room could have been a little better such as the balcony rail and toilet. Thank you for our stay.
Guest User
Stayed in Sep 2023
Couples
0 review
5.0/5
Outstanding
Posted on Sep 30, 2023
We stayed at Paphos Gardens with some friends and it was great. Some of the rooms were a bit dated but they were fine and had air con which was needed. Food was lovely, always a variety to choose from. Staff were very friendly and always wanted to help. The pool was lovely. We stayed around the main pool and it was great. Great atmosphere and the pool was so nice. It was quite warm so it wasn’t a shock when you jumped in. The location was brill as it was only a short walk to the beach and bars and restaurants. There is also a shop 2 mins down the road. The only negative… and it’s no fault of the hotel. There was an angry Russian woman that was staying there who decided she was the pool police. Everyday she would shout at multiple other guests about having drinks around the pool. The hotel staff were fine with it. We found it was best to laugh and ignore and she eventually went away. Overall we had a great time and would definitely stay there again.
Response from Property: Dear Guest Thank you so much for taking the time to share your review following your recent stay at Paphos Gardens holiday resort. It makes us happy to read that we manage to provide you with a nice holiday experience. We appreciate your positive feedback towards our food offerings and of course for staff ready to assist our guests needs any time of the day with a smile. Thank you very much for your high rating. Thank you for choosing the Paphos Gardens, and we do hope that we will have the chance to welcome you back for another holiday in the nearest future. We wish you all the very best from all the Paphos Gardens team. The Management
Guest User
Stayed in Mar 2024
Other
0 review
4.0/5
Very Good
Posted on Mar 22, 2024
I had a lovely time at Paphos Gardens from the moment we arrived we were greeted with warmth and kindness .Wine and fruit was a lovely touch as were the Cyprus delights on our last day like other reviews the rooms do need some tlc our heating didn't work and they tried hard to fix them but honestly I think they need replacing the cleaner was amazing in every day and reception staff were wonderful we only stayed B&B and breakfast was good .I'd definately stay again .Paphos is a beautiful place so much to see and do we did so much and are hoping to visit again I'm the future ! Thank you Paphos Gardens for a lovely first time in Cyprus :)
Guest User
Stayed in Mar 2024
Couples
0 review
3.0/5
Posted on Mar 19, 2024
We were travelling with my sisters and their husbands and didn't get the accommodation we requested - double rooms in the hotel close together being told on arrival that we had been upgraded!! It didn't feel like an upgrade especially not for my sisters and their husbands. One had rubble and an old tree stump as a patio, and the other was up 2 flights of stairs and in ear shot of the nearby animal sanctury. I notice from another review that they were not the only couple to be disturbed in this way. For the first night neither of my sisters had a mattress topper or quilts so spent a very cold first night. What made the whole thing worse was that we were told we'd been upgraded as they couldn't put us together as requested, however, we were in separate blocks, how does that work? It's true to say the staff tried their best to put it right on Sunday morning but the attitude of the staff on our arrival was take it or leave it and increased our disappointment in the start of our holiday. On a positive note the breakfast was very nice and the pool area very pleasant. Overall we would be unlikely to return to Paphos Gardens for fear of disappointment.