Guest User
June 16, 2024
Staff tried to double-charge me for the entire stay at check-in; thankfully my bank blocked the second charge. I requested that my room be serviced on the third day of my stay and was initially told “no problem”. Five hours later, I called the front desk about my room only for the staff to behave unprofessionally and dismissive. After speaking to a manager, the head of housekeeping came to my room to explain that they only clean and service the room after three days (even if there is a request). I can’t recommend this hotel based on my staff interactions.