Comfort Inn Hotels in Paris

I was robbed here and the employees facilitated it. One of the worst hotel experiences I’ve ever had. I was with a large tour group, and three hours before we were supposed to leave after a ten day long stay, a strange man forced entry (forced? was let in?) to 15 or so of my group’s rooms that we know of, possibly more, if not all. I was robbed. My laptop and iPad were stolen and so were my roommate’s headphones and portable charger, as well as a little bit of cash left on the desk. My suitcase had been rifled through and my belongings strewn about. The hotel desk worker actively made it as difficult as possible to report it. He would not call 112 for me, or translate for me since I do not speak French. He blamed our own tour group, he blamed me for not locking it even though I did, he said their locks could not be broken. Once I finally got ahold of the police, he still would not translate for me and actually lied to them about what happened, according to one of my friends who spoke some French. He would not let us see security footage of the man who broke into the rooms and told us that the manager “would review it in the morning”, conveniently after we would have already left the country. He watched over my shoulder as I was tracking my devices and made phone calls in a language that was not French any time he snuck an update from my phone. They still have not called me with any information, and I don’t believe they will. How else would a stranger have access to so many rooms of just our tour group right before we were supposed to leave if they had not been let in? I had locked my door and had the one and only key they gave my roommate and I with me when it happened. They even barged into rooms people were present inside of, and the employee did absolutely nothing about it. The manager never showed up. Before being robbed, I did not particularly like the hotel in the first place. The rooms themselves were tiny and our bathroom toilet seat had cigarette burn holes in them. All in all a very bad experience with terrible staff who organized for our rooms to be broken into and burgled. Disgusting. I know theft is commonplace in Europe but for it to be so blatantly obviously facilitated by the hotel was infuriating and I could do nothing as I watched them drive away with my devices. Do not stay here. They will arrange for your stuff to be stolen and try to blame it on you.