Bloom House Hôtel & SPA

The property provides a well-maintained spa, pool, sauna, and gym. Guests enjoy friendly service, spacious and cozy rooms with a small balcony. Convenient location for transportation and praised breakfast.

Room Okay, Service Needs Improvement. The location is good, and the room itself is decent. The bedroom is a bit small, but the bathroom is quite spacious, so the overall size might be larger than many other rooms in Paris. However, the water pressure was inconsistent, with the hot and cold water switching unpredictably, which was frustrating. The service was a mixed bag. When we checked in around 10 PM, the night staff was excellent—polite, thoughtful, and accommodating despite the hotel being fully booked the next day. However, the daytime receptionist was quite the opposite. I asked about the room reservation policy, and her attitude came across as impatient and dismissive, almost like I was bothering her. While I understand cultural differences and that communication in English can sometimes feel blunt, her demeanor was unnecessarily rude and unprofessional. It got worse when they informed me a room was available but at a higher price. Instead of politely explaining, the receptionist called out to me loudly (I was sitting near the lift) in a tone that felt curt and cold. At this point, I decided it wasn’t worth it. I switched to another hotel nearby with the same room rate. The difference was night and day: better location, nicer room, and impeccable service. Even though I had to pay a hefty penalty to cancel my remaining reservations at this hotel, it was worth it to avoid such poor service. When I went back to collect my luggage after switching hotels, they didn’t even acknowledge me or attempt any communication. Despite this, I still said “thank you,” but they completely ignored me. At this point, I was relieved I had made the decision to move. For the price they charge, the service and experience here simply don’t measure up. I wouldn’t recommend it.