La Clef Tour Eiffel Paris by The Crest Collection Guest Reviews
4.1/5
Very Good
104 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(104)
Positive reviews(5)
Cece Tee
Superior Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The hotel is so beautiful, the staff were so lovely and friendly! They even escorted me to my room!
Guest User
Superior Room
Stayed in Jul 2024
Travel with friends
16 review
4.7/5
Amazing
Posted on Jul 11, 2024
We booked a total of three nights. It was originally booked by a friend, but when we arrived, they said the order was cancelled. I don't know if it was because I booked it at the front desk. Ctrip sent me the order confirmation number, but the hotel said they didn't receive it and wouldn't process it. Later, I contacted Ctrip customer service to resolve the issue. The service is not comparable to that in China! The first night was a night of tossing and turning because of the bathroom leak. Later, I asked Ctrip customer service to coordinate a room change. The bathroom door in the room squeaked. Because we were all outside, we didn't change (mainly because of the language barrier.) The only advantage is the good location, which is convenient to go anywhere!
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Taibeiazan
Superior Room
Stayed in Mar 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Very good hotel, great service, good location, the best choice in Paris, great value for money
Original TextTranslated by Google
Response from Property: Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.太感謝了 !Yours sincerely,Alexandre | Guest Relations Coordinator
Jinhui
Deluxe One Bedroom Twin Apartment
Stayed in Aug 2022
Family
13 review
4.0/5
Very Good
Posted on Aug 27, 2022
The location is convenient, close to the subway station. The hotel is located in the 16th arrondissement of Paris, a traditional wealthy area with good security.
Original TextTranslated by Google
Response from Property: Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Alexandre | Guest Relations Coordinator
YANN
2-bed Room
Stayed in May 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on May 19, 2022
Perfect
Original TextTranslated by Google
Response from Property: Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Alexandre | Guest Relations Coordinator