Hyatt Regency Properties in Paris

During my stay, the booking software is “upgraded “. However, such system is not ready for use actually. It made my room key cannot open the toilet in lobby. Also, I cannot open my room. As such , I need to got to reception and queue up again waiting for handling room key issue. I stay here for 7 nights. The restaurant can’t handle my breakfast issue well. When I go out to take foods, the card turned to black side, that means “occupied”. But they still clear my table, also take away my card for telling them if I am still here. That means they treat me as already left. When I come back, I asked them to change me to another table for two to avoid misunderstandings, one staff told me that he will clean the table for me but he forget it. After take away the card for telling them if I still occupied the table, no one give me back. I asked one of the staff give me back but he simply requested me to ask other staff to do it. Later, they cleared my table again because there is no card. A lot of mistakes. If charge this price, service is fail. The food is generally good. Good position and can appreciate Efital tower every night.