Been coming to this hotel for a number of years when in Pattaya. It is convenient for when we need to be.
The hotel is clean, tidy, well-maintained. In fact this time the air-con broke about 8am one morning and it was fixed by 11am, pretty good really.
The only grumble I have is the same one as every time I stay here is the showers - why cant they fit thermostatic valves/mixers like everywhere else (even in other group hotel like LK Royal Wing). You cant mix the water properly and as soon as you add hot water to the shower it just comes out scalding hot. A couple of years ago they put a small sign on the shower glass telling you how to use the shower but it doesn't work.
For me this one small change would improve this hotel from 9/10 to 10/10 easily.
Other than than, heartily recommend this hotel.