Journeyhub Pattaya Central

Journeyhub Pattaya Central Reviews

Journeyhub Pattaya Central

236/21 Moo 10 Pattaya Sai Song Road 2 Soi 15, ThailandView Hotel Details
Journeyhub Pattaya Central
Journeyhub Pattaya CentralJourneyhub Pattaya CentralJourneyhub Pattaya Central
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Journeyhub Pattaya Central Guest Reviews

4.1/5
Very Good
96 review
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.1
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All Reviews(96)
Positive reviews(88)
Reviews with photos/video(30)
Awesome stay(23)
Great service(20)
Clean and tidy(18)
Great value for money(9)
Great location(2)
Negative reviews(8)
Muhammad Momil Sattar
Deluxe Room 1 King bed
Stayed in Feb 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Feb 10, 2024
The facilities were great. I enjoyed being here. The location was a bit inside type of area but overall great room and very clean place to live. Highly suggest
Response from Property: Dear Khun Muhammad Mohil,I appreciate your kind remarks. I hope your visit was warm and enjoyable, and we hope that everyone on our staff is pleased to get your comment.We're looking forward to welcome you stay with us for the next future.Warm Regards,Chirawit ChuenjaiOperations Manager
sebastian
Deluxe Room 2 Single bed
Stayed in Feb 2024
Solo travelers
18 review
2.7/5
Posted on Mar 3, 2024
The pool was unusable and full with hundred of dead bugs on the surface. Toilet seat is extremely close to the shower glass
Response from Property: Dear Khun Sebastian,First of all, we appreciate you taking the time to rate and leave us some useful recommendations. We are sorry to hear that you had some inconveniences during your visit. following our viewing of your communication. We didn't think twice to confer with the staff members of the corresponding divisions to ensure that the pool was strictly inspected and kept clean. either prior to or following operations in order to ease our valued guests' concerns.I apologize once more and appreciate your visit and wise counsel.We sincerely hope you will return soon to see us again.Warm Regards,Chirawit ChuenjaiOperations Manager
Mak
Deluxe Room 1 King bed
Stayed in Nov 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 2, 2023
Very nice and comfortable hotel and being an Indian it is a heaven as they have Authentic Indian food in room service menu. I stayed there for more than 2 weeks and enjoyed every but of it. Cozy and comfortable , I will stay again here and it is my go to hotel in Pattaya They also have fitness and a nice clean pool on the rooftop
Response from Property: Dear Mak, Thank you for staying with us. We hope to see you again soon. Warm regards, Joseph Yamdee, Hotel Manager
Anonymous User
Deluxe Room 2 Single bed
Stayed in Nov 2023
Friends
1 review
4.7/5
Amazing
Posted on Jan 23, 2024
Good service staff The hotel is very clean. There are many restaurants within walking distance.
Response from Property: Dear Valued Guest,We appreciate your time in sharing your hotel experience. We want to let you know that your pleasant stay is our top concern. Additionally, we want your stay at our hotels to be the greatest one. Looking forward to have you stay with us once more in the near future.Warm Regards,Chirawit ChuenjaiOperations Manager
中國旅程
Deluxe Room 2 Single bed
Stayed in Apr 2024
Solo travelers
108 review
5.0/5
Outstanding
Posted on May 1, 2024
Good and excellent hotel, Receptionists all good .close to everything. I will come back again!
Response from Property: Dear 中國旅程,We appreciate your positive review of the hotel. We sincerely want to make sure that our esteemed guests are taken care of. from your initial impression upon arrival to your pleasant memories upon departure. Never forget that you are the most significant guest we're ready to serve.We're looking forward to welcome you back on your next visit here at Journeyhub Pattaya Central.Warm Regards,Chirawit ChuenjaiOperations Manager
Guest User
Deluxe Room 2 Single bed
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Very good hotel. Very clean. Very good restaurant on rooftop withThai, Indian and western dishes. Reasonable price. Only one elevator is a small negative. Would stay here again
Response from Property: Dear honored guests, We appreciate you taking the time to share your hotel experience. We want to let you know that your pleasant stay is our top priority. We also want your stay at our hotels to be the best experience possible. Moreover, we are delighted that you like our rooftop restaurant. The restaurant is open all day and the staff there are more than happy to serve you to the best of their ability. Looking forward to having you stay with us again in the near future. Warm Regards, Chirawit Chuenjai, Operations Manager
asca6a02
Junior Suite
Stayed in Feb 2024
Family
33 review
1.5/5
Posted on Feb 12, 2024
This is the worst experience I have been in Pattaya. I take a grab to this hotel at cost 300THB. However I only got 1000B and the driver didn't have change. So I ask the receptionist (an old lady with a long hair) told me they they do not have change as they just go to the bank and all the have also 1000B. Ok. I purchased a bottle of water at the reception and pay 1000B, the old lady change me 980B eventually. 1. The receptionist lie to the guest said no change 2. Super unhelpful and not nice at all Since this horrible experience, I am not recommended this hotel to anybody.
Response from Property: Dear Valued Guest,Thank you very much for your comments. If your rating is based on a money exchange I would like permission to clarify as follows. Every day we had many drivers dropping off customers and those people come to exchange money with us all the time. The money we have in our cash flow is reserved for guest. If you can imagine, should that be the responsibility of the driver to provide change for you. meanwhile, this is also the responsibility of the hotel when guest come to buy things from us. We need to prepare money exchange for guest. If that was the last thousand baht we had and you were the one who got it. After that, it is our responsibility to continue finding small bank notes to have change to other guest. However, other events than that, it makes you feel uncomfortable. We will fix and improve the quality. As for the staff member we will train to connect with guest and make a good impression on them. Thank you for giving us the opportunity to explain and we apologize if this made you inconvenience.Warm Regards,Chirawit ChuenjaiOperations Manager
Richard
Deluxe Room 2 Single bed
Stayed in Jan 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 12, 2024
I’ve stayed here a few times now staff always friendly and willingness to help in any way, rooftop pool is small but always clean with fresh towels available.
Response from Property: Dear Valued Guest,It is our pleasure to receive your kind compliment on our first day of excellent service from our team and cleanliness that you enjoyed Our team always strive to deliver the highest quality customer service at all time for your enjoyable entire your stay.looking forward to welcome you back to warmest home in Pattaya. Warm Regards, Chirawit Chuenjai Operations Manager
Leon Not Lion
Deluxe Room 2 Single bed
Stayed in May 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 27, 2023
To tell the truth, this is my most satisfied hotel.People who clean up are very polite. 设施:Basically, everything is complete, and nothing is missing. 卫生:The sanitary environment is very good. 环境:it is very quiet. 服务:The doorman is very good.The receptionist is very polite. I will stay here next time I come.But I hope not to raise the price.hahahahaha
Response from Property: Dear Valued Guest, Thanks for staying with us and writing a review here. We are glad that you liked you stay here and we will definitely convey your compliments to our team. Looking forward to seeing you again in the near future. Regards, Govnd Joshi Hotel Manager
Limmerjong
Junior Suite
Stayed in Apr 2023
Business travelers
10 review
3.5/5
Posted on Jul 18, 2023
The room was so big and clean.  The water was so low and shortage during my stay. The pet was allowed with admission fee.
Response from Property: Dear Valued Guests,Thank you for staying with us and taking time to write a review here on ctrip.com. We appreciate your kind words about our spacious and well-maintained rooms. We apologize for any inconvenience caused by the low water supply during your stay; we continuously strive to improve our services. Yes we inform our guests that pets are allowed with an admission fee, providing an opportunity for our guests to enjoy their stay with their pets. We hope to welcome you back soon.Regards,Govnd JoshiHotel Manager
SpriteZii
Deluxe Room
Stayed in Apr 2023
Friends
1 review
4.0/5
Very Good
Posted on Apr 21, 2023
Good service in the morning breakfast but food has not many main options, many Indian food to serve , everting all great ,
Response from Property: Dear Valued Guests,Thank you for staying with us here at Oakwood Hotel Journeyhub Pattaya, and taking time to review us here on Ctrip, we are really glad that you enjoyed your stay with us here at Pattaya. The breakfast menu is tailored to cater everyone, and our chefs are very flexible to make items on your taste. Looking forward to welcoming you again in the near future.Regards,Govnd JoshiHotel Manager
jermaine99
Deluxe Room 1 King bed
Stayed in Oct 2023
Couples
23 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Great hotel with good facilities. Nearby a lot of attractions.
Response from Property: Dear jermaine99, Thank you for your compliments with regards to our hotel and facilities. We're really happy to hear that you find the location favorable to nearby local attractions. Looking forward to having you stay with us soon. Kind regards, Joseph Yamdee Hotel Manager
Johannes Ng
Deluxe Room 1 King bed
Stayed in Dec 2023
Friends
32 review
4.7/5
Amazing
Posted on Dec 22, 2023
Hi i have wrote the reviews of this hotel 👇
Response from Property: Dear Johannes Ng, Thank you for staying at Journeyhub Pattaya Central. Have a pleasant journey ahead. Warm regards, Joseph Yamdee, Hotel Manager
Guest User
Deluxe Room 1 King bed
Stayed in Feb 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Apr 17, 2024
Some loud guests but overall ok.
Response from Property: Dear Valued Guest,Thank you for rating the hotel. We are a little apprehensive to hear that there was something uncomfortable about your stay. We will quickly improve the faulty parts so that the same problem does not occur again. And thank you for the compliment; it is a great encouragement to us.We hope to see you here soon at Journeyhub Pattaya Central.Warm Regards,Chirawit ChuenjaiOperations Manager
Ed T
Deluxe Room
Stayed in Apr 2023
Solo travelers
38 review
3.0/5
Posted on Apr 24, 2023
The room is small. There's no aircon in the dining room. They don't provide toothbrush, toothpaste. Breakfast is very basic. The reception lady working the morning shift is unfriendly.The only plus was I was allowed to check to check in early before 12 noon.
Response from Property: Dear Valued Guests,Thank you for staying with us here at Oakwood Hotel Journeyhub Pattaya, and taking time to review us here on Ctrip. We regret that your stay was not satisfactory. The extra amenities are provided on request to the guests. We apologize for all the inconvenience that you faced and surely will look into personally on your next stay. Looking forward to welcoming you again in the near future.Regards,Govnd JoshiHotel Manager