To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
It’s honestly an amazing place to stay, you wouldn’t like it much if you can’t sleep next to bars and noice or you like to sleep early, aside from that it’s a really good place to stay.
Response from Property: Dear Basem,Thank you for sharing this very nice review with us on Ctrip.com. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team
The front desk staff at the hotel were friendly, and the room overall was clean and spacious, so I had a good rest. The breakfast was good, and there was everything I needed, including a live club and a supermarket and convenience store nearby! The downside is that the soundproofing is not good, so you can hear outside noise until dawn. Earplugs are provided in the hotel lobby.
Original TextTranslated by Google
Response from Property: Dear Valued GuestsThank you for sharing this very nice review with us on Ctrip.com. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team
Guest User
One Grass Suite with City View
Stayed in Apr 2024
Solo travelers
3 Reviews
5.0
/5
Outstanding
Posted on Apr 29, 2024
The staff are friendly, the location is convenient, and the room has plenty of hot water. If you have any questions, they will help you solve them quickly.
Original TextTranslated by Google
Julio
One Grass Suite
Stayed in Apr 2024
Friends
2 Reviews
4.7
/5
Amazing
Posted on Apr 29, 2024
The accommodation is in the style of a condo, with rooms separated into zones. The room is quite spacious. There are separate swimming pools with many different kinds. Very good. I like it, but our room has a small cockroach. Inform the hotel to fix the problem. The hotel can solve it to a certain extent, but the staff are apologetic and the service is very good. We didn't make any noise. Because it is a problem that we can accept. Because cockroaches came up from the sink pipe. Just close the drain and you're done. But the receptionist speaks very well, in a very nice way. I admire the staff. Close to food sources, there are a lot. You can walk out and choose.
Stay at The Grass often, but this time it's a little less because I got a renovated room. Personally, I like the old style more than separating into zones with glass. It looks like a condo makes a hotel look luxurious and expensive with a gimmick. After restoring, I feel that the room is not expensive, the room arrangement looks messy. It's not like the old one. Please don't renovate it completely. I really like the glass divider into zones.
Original TextTranslated by Google
Guest User
One Grass Suite
Stayed in Apr 2024
Family
1 Reviews
4.2
/5
Very Good
Posted on Apr 22, 2024
The accommodation is comfortable but a bit far from the sea.