Crystal Palace

Crystal Palace Reviews

Crystal Palace

284/68 Pattaya-Na Kluea Rd, ThailandView Hotel Details
Crystal Palace
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Crystal Palace Guest Reviews

4/5
Very Good
56 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.2
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All Reviews(56)
Positive reviews(50)
Reviews with photos/video(20)
Clean and tidy(23)
Awesome stay(22)
Awesome rooms(19)
Great value for money(11)
Great service(11)
Easy to get around(6)
Surrounding area inconvenient(5)
Negative reviews(6)
Angela Nyamajiwa
Grand Deluxe Pool View
Stayed in Mar 2023
Family
4 review
5.0/5
Outstanding
Posted on Mar 15, 2023
The hotel is so good. I enjoyed my stay. I liked the space in the rooms and the breakfast. I was satisfied the room services
Hugo
Superior Room
Stayed in Dec 2022
Couples
14 review
4.5/5
Great
Posted on Dec 27, 2022
I enjoyed my stay after we were upgraded for a misunderstanding. So staff takes care. Would love it if room service worked but it's a great hotel none the less.
tmfk
Superior Room
Stayed in Mar 2024
Family
16 review
4.0/5
Very Good
Posted on Apr 5, 2024
Service ok room good breakfast good
chalett
Grand Deluxe Pool View
Stayed in Dec 2023
Couples
2 review
2.5/5
Posted on Dec 25, 2023
Not clean and service is not a standard
Response from Property: Dear Khun chalett,We are very grateful you took the time to share your thoughts regarding your recent experience with Crystal Palace Pattaya. It is regretful we did not live up to your expectations or ours in terms of room condition.Please accept our sincere apology and rest assured we addressed the issues you note and use this as a learning and development opportunity.It is our sincere hope you will continue to choose Crystal Palace Pattaya as your destination in Pattaya.Once again thank you for taking the time to let us know about your visit so we may work on improvements.Best Regards,Crystal Palace Pattaya Management.
Guest User
Superior Room
Stayed in Feb 2023
Family
1 review
1.2/5
Posted on Feb 13, 2023
The hotel Location is bit far from current city. The Aircon makes so much noise. Service was not good either. Won’t go there next time. No wifi 2 or 3 star hotel. Not value for money
Response from Property: Dear Guest,We are very grateful you took the time to share your thoughts regarding your recent experience with Crystal Palace Pattaya. It is regretful we did not live up to your expectations or ours in terms of room condition.Please accept our sincere apology and rest assured we addressed the issues you note and use this as a learning and development opportunity.It is our sincere hope you will continue to choose Crystal Palace Pattaya as your destination in Pattaya.Once again thank you for taking the time to let us know about your visit so we may work on improvements.Best Regards,Crystal Palace Pattaya Management.
Guest User
Superior Room
Stayed in Nov 2022
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 17, 2022
Good pool, clean room No wifi I. The room which was annoying Perfect location, so many bars and restaurants surrounding it.
LEONG PIAU
Superior Room
Stayed in Sep 2022
Friends
2 review
3.7/5
Posted on Sep 21, 2022
This hotel near city, is good for go city and beach. The cleanning of room also good, no noise st room. Good service. And the price is reasonable.
ing2014
Grand Deluxe Pool View
Stayed in Jan 2024
Couples
16 review
2.7/5
Posted on Jan 30, 2024
The deluxe rooms are normal, the water in the pool was clean, but everything else leaves much to be desired. When you go up in the elevator, everything is covered in cobwebs, the windows are very dirty.
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Guest User
Superior Room
Stayed in Dec 2023
Couples
18 review
4.0/5
Very Good
Posted on Jan 9, 2024
Overall satisfied, good value for money, good service attitude. There is a bellman who can speak Chinese and has the best attitude. The front desk does not speak Chinese. The breakfast is okay but the same. It is a bit monotonous for me who stayed for 12 days. There are many Chinese teams and the facilities are a bit Old. You need to know how to take a tuk-tuk in Pattaya, otherwise it’s not cheap to take a taxi.
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Viatkin
Superior Room
Stayed in Dec 2023
Solo travelers
13 review
3.2/5
Posted on Dec 22, 2023
New renovation in the room! Clean! There is bottled water, tea and coffee! View from the room onto the wall! Breakfast is good! There are 2 swimming pools!
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6/11
Guest User
Superior Room
Stayed in Dec 2023
Family
8 review
4.0/5
Very Good
Posted on Dec 25, 2023
Big room, inexpensive price, Chinese tour, good included, inexpensive price, breakfast included.
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Response from Property: Dear Guest,We are very grateful you took the time to share your comments on Agoda.It is very rewarding to hear you enjoyed your experience at Crystal Palace Pattaya, and to know you were impressed by the hotel atmosphere and facilities. Thank you for making us to be your destination of choice in Pattaya.We sincerely appreciate your support, and look forward to your return.Warm regardsCrystal Palace Pattaya Management.
Anonymous User
Superior Room
Stayed in Dec 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 18, 2023
The room facilities are very new and very clean. It is perfect except for the location, which is a bit remote. However, the transportation here is very convenient. There is a songthaew at the door, mini Big C is opposite, and 7-11 is next to it. There is a night market and many massage parlors nearby. Shopping, dining, life and entertainment are no problem. The service staff are very enthusiastic and have a good attitude. The swimming pool is very large. You can ask the service staff for swimming towels. The morning buffet is also very good, from 6 to 10 in the morning. All in all, this stay was great! I will definitely book this hotel again next time I come here
Original TextTranslated by Google
Response from Property: Dear Guest,We are very grateful you took the time to share your comments on Agoda.It is very rewarding to hear you enjoyed your experience at Crystal Palace Pattaya, and to know you were impressed by the hotel atmosphere and facilities. Thank you for making us to be your destination of choice in Pattaya.We sincerely appreciate your support, and look forward to your return.Warm regardsCrystal Palace Pattaya Management.
Guest User
Grand Deluxe Pool View
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Go stay at this hotel. Everything is good, the receptionist is very good. The facilities are very good. Worth the price Next time will go to stay again.
Original TextTranslated by Google
Response from Property: Dear Guest,We are very grateful you took the time to share your comments on Agoda.It is very rewarding to hear you enjoyed your experience at Crystal Palace Pattaya, and to know you were impressed by the hotel atmosphere and facilities. Thank you for making us to be your destination of choice in Pattaya.We sincerely appreciate your support, and look forward to your return.Warm regardsCrystal Palace Pattaya Management.
Guest User
Superior Room
Stayed in Nov 2023
Friends
49 review
4.5/5
Great
Posted on Nov 26, 2023
Very good value for money. The annex building where the front desk is located is not as luxurious as the several buildings with balconies inside. Facilities: The room and bathroom are large, with a refrigerator, desk, coffee table, large water volume and high temperature, and strong air conditioning, but the TV is older. Hygiene: clean and tidy. Environment: You need to take a taxi or drive yourself. It is far away from the beach, pedestrian street and pier, and half an hour away from the Temple of Truth and Terminal 21. Service: Breakfast was so-so. The front desk doesn't speak English or Chinese very well.
Original TextTranslated by Google
Response from Property: Dear Guest,We are very grateful you took the time to share your comments on Agoda.It is very rewarding to hear you enjoyed your experience at Crystal Palace Pattaya, and to know you were impressed by the hotel atmosphere and facilities. Thank you for making us to be your destination of choice in Pattaya.We sincerely appreciate your support, and look forward to your return.Warm regardsCrystal Palace Pattaya Management.
Anonymous User
Grand Deluxe Pool View
Stayed in Oct 2023
Family
1 review
4.2/5
Very Good
Posted on Oct 30, 2023
The room is clean, spacious, overall recommended. There is enough parking, cool air conditioning, complete equipment.
Original TextTranslated by Google