Guest User
June 16, 2024
The attitude of the staff is generally good, but
the room on the pool side that was specified at the beginning was not realized.
The reservation confirmation doesn't seem to state this in English or Thai,so there's no way the hotel would understand,and it's difficult for me to explain it to the front desk.
I think this is a trick by Trip.com to increase sales,
and it's a bit disappointing.
The sound of the bar district was loud until the early hours of the morning,but I was tired from sightseeing and traveling every day, so I slept well.
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