Guest User
July 22, 2024
I really wanted to say this was a nice place…I saw reviews about how clean it was and we love Payson so it didn’t bother me that the place looked in need of an update. The front desk clerk was wonderful, so kind and helpful and he kept that area spotless, so again I had high hopes. Then we opened the door to the room and I was first greeted with the smell of camping—smelled like a campfire and dirt. I checked with management right away to make sure it was a non smoking room and he claimed it was. We were only staying one night and decided it was fine enough for that. We dropped our things off and went to dinner. When we returned and were getting ready for bed I removed my shoes and realized the floor was so dirty! It felt like it was dusted with dirt—I then realized where part of the smell was coming from. I couldn’t stand it and made sure to wear socks after I washed my feet so that I didn’t have to feel that grit walking around the room. Obviously the room was not swept or mopped since the previous tenant…or longer? I don’t want to leave a bad review to be nasty but to hopefully help them make sure this problem doesn’t remain for others. Not positive we will be staying again, but I think this motel has a lot of potential.