Top rated hotels in Pearland

Courtyard Houston Pearland
4.2/5104 Reviews
I stayed here over the weekend to visit my daughter who lives nearby. The check in was fine but then things quickly went down hill from there. Many of the lights in the room didn’t work and neither did the TV. I can deal with limited lighting but I had to have TV so I called down to the front desk. The same attendant who checked me in, Adina, rudely answered the phone in an irritated manner and hung up on me before I could fully explain my concerns. Maintenance was sent up to my room and the guy was incredibly nice and helpful but he couldn’t fix my TV. So they had to move me to another room. Adina’s horrible attitude impacted my trip for absolutely no reason at all. Guests should be able to call the front desk without worrying if they will annoy the staff. Especially for the more than $335 I paid for two nights. I didn’t feel very welcome because of her.

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