Novotel Pekanbaru
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pekanbaru

Novotel Pekanbaru

Health Protected
#6 of 4-star Select Hotels in Riau
Jl. Riau No.59, Kp. Baru, Kec. Senapelan, Pekanbaru, Riau 28154, Indonesia
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With a stay at Novotel Pekanbaru in Pekanbaru, you'll be a 2-minute walk from Ciputra Seraya Mall and 9 minutes by foot from Raya Mosque. This upscale hotel is 1.6 mi (2.6 km) from Balai Adat Daerah Riau and 1.6 mi (2.6 km) from Riau Cultural Park.Show More
We Price Match
hotel overview picture
4.2/5Very Good·Great Location
Clean room,, nice ambience. Thanks for your hospitality:)
Amenities
Indoor Swimming PoolOutdoor Swimming PoolAirport Pick-up ServiceMulti-Function RoomWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Sultan Syarif Kasim II International Airport
(11.9 km)
Landmarks: Ciputra Seraya XXI
(<100m)
Landmarks: Masjid Al-Fatah
(150m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Superior Double Room
6

Superior Double Room

1 Double bed
28m² | Floor: 3-6
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Double Room with Balcony Non smoking
1

Deluxe Double Room with Balcony Non smoking

1 Double bed
28m² | Floor: 3,4,5,6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Superior Twin Room
6

Superior Twin Room

2 Single bed
28m² | Floor: 3,5-6
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Twin Room with Balcony Non smoking
1

Deluxe Twin Room with Balcony Non smoking

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Superior Twin Room With Sofa Bed
2

Superior Twin Room With Sofa Bed

2 Single bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
City View
Room Details
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Superior Double Room With Sofa Bed
2

Superior Double Room With Sofa Bed

1 Double bed
Has window
Free Wi-Fi
Air Conditioning
Refrigerator
City View
Toothbrush
Room Details
Check Availability
Junior King Suite
2

Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Daily Housekeeping
220V Socket
Room Details
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Guest Reviews(49)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4
  • Location4.4
  • Service4.1
AI Summary
An AI-summarised snapshot of real guest reviews
The property boasts a convenient location near shopping and the airport, exceptional service with friendly staff, clean and comfortable rooms, diverse breakfast options, and amenities like a pool, spa, and live music.
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Helpful
Not helpful
Zahraakli
May 7, 2024
Clean room,, nice ambience. Thanks for your hospitality:)
Guest User
February 13, 2024
The service was very lacking. It's very disappointing that the service seems to be getting worse as time goes by. The hotel didn't have anything prepared at all, and they didn't respond quickly when I requested it. I registered my car, but I had to re-register it every time, which was very inconvenient. I hope you can improve it.
Original TextTranslation provided by Google
Guest User
January 30, 2024
Novotel Pekanbaru, will definitely be my Hotel of choice whenever im on my Business Trip.
Guest User
November 25, 2023
Very good & nice staff
Anonymous User
November 1, 2023
Location is very good, near to airport. Room is clean and spacious. Very convenient. Next to shops, marts, mall which has a supermarket, restaurants, pharmacies… Just bring your own bath towels.
JP33
September 22, 2023
This is one of my usual business hotel in pekanbaru. Is a regular hotel. No surprise. Normal breakfast.
Kim Lun Kuan
August 30, 2023
Very good service and waiter very polite with alway smiling.
Kobatake Kosuke
August 8, 2023
Despite booking non-smoking room, the room provided was a smoking room. Even if I ask for a change, staff said there is no available due to full booking… Reservations are meaningless.
Guest User
May 16, 2023
The room is still very good, but it is still facing the street, and it is a bit noisy. Others are okay, but it is speechless if you can't change the room
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 15 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
IDR 108,900 (approx. ₩ 9,305) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2013
  • Renovated: 2015
  • Number of Rooms: 150
With a stay at Novotel Pekanbaru in Pekanbaru, you'll be a 2-minute walk from Ciputra Seraya Mall and 9 minutes by foot from Raya Mosque. This upscale hotel is 1.6 mi (2.6 km) from Balai Adat Daerah Riau and 1.6 mi (2.6 km) from Riau Cultural Park.

Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

For lunch or dinner, stop by Food Exchange, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Pekanbaru? This hotel has 10549 square feet (980 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Multi-Function Room
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About This Property

Nearest AirportSultan Syarif Kasim II International Airport
Distance to Airport11.92KM
Average Price FromKRW108453
Hotel Star Rating4