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Penalva de Alva Family-friendly Hotels

Popular Family-friendly Hotels in Penalva de Alva

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Top rated hotels in Penalva de Alva

Aqua Village Health Resort & Spa

Aqua Village Health Resort & Spa

4.6/522 Reviews
My bad review about this place is not about the service, the rooms, or the location. It is about something far more serious: food poisoning and contamination with SALMONELLA and E. COLI. I had the pleasure of staying at the hotel spa without leaving due to its remote location (I mention this because I had lunch and dinner at Aqua Village). For dinner, I had wild boar from the menu and gave my daughter a bite to try. To my surprise, we spent the entire night vomiting and had diarrhea the next day. When I checked out, I informed the front desk, and they apologized. Last week, I was diagnosed with Salmonella and E. coli, and since then, the diarrhea has not stopped. This was the only incident where I felt unwell. My biggest issue with them is that my ex-wife contacted them by email explaining what happened, and they played like it wasn't there where I had the problem. I find this VERY SERIOUS and am writing this so future customers are aware of this and AVOID EATING THERE because if something happens to you, the management will blame it on somebody else instead of taking actions. There are other dining options in the area that are likely to be more responsible regarding such a DELICATE MATTER. Avoid eating here.

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