Premier Inn Penzance

This hotel is brilliant, the staff were very friendly and welcoming especially Sam (general manger) & Eden they made my stay comfortable and enjoyable. The restaurant has a great atmosphere so I went there for dinner most of the time and also had breakfast in there. This hotel is in a very convenient location right next door to the train station and right opposite the bus station so you could explore the rest of Cornwall whilst on your stay when you don't drive.

The breakfast was great. Samantha in particular was so accommodating cooking my eggs fresh in a fabulous steam oven. The food was plentiful and there is such a variety of cooking, continental with unlimited drinks. Very good value for money & fresh and delicious. Thank you Samantha!

Well located for rail travellers with luggage - just a two minute stroll from platform to reception but you need to take care especially with baggage, crossing a busy main road into the town with a "blind" corner. Main disappointment for us was small sealed windows which let in little natural light and no fresh air. The desert at evening meal was verging on being burnt on the outside but still frozen in the centre, (tho we weren't charged for it)

Once again a great stay with excellent food for breakfast and dinner! Staff were helpful and attentive as usual! Samantha and Elaine were very welcoming, helpful and attentive. We were able to extend our stay one night due to weather issues and this was done without any fuss and was greatly appreciated! Thanks once again to all the staff for a wonderful stay! We'll be back soon!

We were allocated Room 309 which is a lovely big family room & the extra space meant we could spread out a bit. All the staff were so friendly & helpful. There is a well stocked book swap in reception. Lovely breakfast, the hot plates had broken but all items were available to order. The hotel is very central we did lots of cycling, walking & a bit of shopping.

Family get together for us with a wonderful breakfast cooked by Tina ,all so fresh and tasty ,we were able to order freshly made scrambled egg too ,continental breakfast was all also lovely and fresh .Samantha was also very helpful too us ensuring we had enough space and we're all happy with out visit there ,6 adults 2 children all very happy with food and service thankyou we will defientely be returning 😊.

Definetely a great place for breakfast and kids eat free ,Tina the chef is so lovely , friendly and so helpful too,wven though she was rushed of her feet with a very busy restaurant ,Making sure there is fresh cooked breakfast items ,it's all presented very well in a clean work enviroment not overloading so it's sat there for ages .Our family thoroughly enjoyed our time spent together ,we had very lovely service from Samantha too ,making sure we had all that we needed and let is know where things were .We look forward to coming again in the future.

Premier Inn Penzance is a great choice for location however you arrive including car parking (payable) across the road and for using public transport to get around with friendly staff and good choice of food and rooms, some with a sea view

Absolute awful hotel, no help what so ever I had no towels in my room. Rang the reception witch is 24 hour and didn’t get no answer on 9 occasions, food was absolutely shocking cheesy chips if you can call them cheesey was hard and the steak wasn’t cooked to my expectations but apparently nothing they can do about it. When spoke with someone in the morning they told me to call a number for my refund as there is a good night guarantee on the website if you don’t enjoy your nights sleep. To be told it’s false advertising and I don’t qualify for this when I had neighbours next door banging at 2 am also I had my 9 month old baby with that I requested a travel cot for but to no surprise couldn’t provide me with that either.