Holiday Inn Peterborough - West Reviews

Good place to get away for some peace and quiet and nice walks around the area. The food is not bad I have had worse at hotels before. Staff are friendly . Rooms were clean and stylish. We Enjoyed our stay . Thanks The Al-jalabys

Check in was smooth. Receptionist were friendly and helpful. Hotel is located is a very good location, away from the hustle and bustle of the city Center, yet very close to pop in and out when need. Overall, we had a fabulous time at Holiday Inn Peterborough. I’d recommend it any day.

Great hotel with friendly reception staff, clean rooms, great location

Reception staff were absolutely brilliant. Leisure facilities were good. Thank you

Amazing breakfast! Efficient check in and out. Close to city centre.

Friendly staff warm welcome

It was great and enjoyable. Friendly staff. Also the food was very nice. We are definitely going to stay there again.

Despite a large function going on we had a nice meal in the restaurant. Bar drinks were very expensive (£25 for two doubles and mixers). Service was very good - room was comfortable. Shower wasn’t very powerful but was hot. Health club usage was a bonus with a decent pool and gym. Great value for money overall.

Even the restaurant and bar are great at this hotel! If we find ourselves in the area again, we'll definitely stay there.

Very average place and a bit tired looking in places. Our bed offered very poor support. Sound proofing was dreadful. The food was a ridiculous price. Our £17 pizza wasn't even cooked properly but when we we asked if it was ok, it was replaced after a long wait by another one that was atleast hot, rather than luke warm. We were also given a free drink for the inconvenience which was appreciated. The sausages and bacon at breakfast were poorly cooked. The sausages were like leather as they had been standing for so long. The bacon was all undercooked. We stayed at a Days Inn the night before and the room was much bigger and more comfortable.

We booked this by accident (meant to book in Peterborough Ontario, Canada). We cancelled after 20 minutes and the hotel refused to issue a refund. We are extremely disappointed and disheartened with their unreasonable choice. Comes off as insensitive, inflexible, and greedy.

Everything was really good but we did think the restaurant food was overpriced. Unfortunately, on checking out we realised that we had been charged twice for our food and drink. It was dealt with by the receptionist immediately on pointing this out but it should have been noted at the time of the making up of our invoice. Also the lift was out of order for most of our stay.

Hotel very clean and kitchen staff and clean friendly and approachable

Nice rooms and bathroom staff helpful and cheerful check in easy and swift.