The room was fine, bed really comfortable. A quiet location not too far from the train station. The bathroom wasn't clean and the soap dispenser didn't work. The staff greeting us at breakfast were really lovely. The staff that checked us in were not. When I said my surname to check in, the lady kept repeating it like I'd said something really strange (it's not a strange surname!) She had to find another colleague who then gave a really stand off vibe, not welcoming at all. We'd already waited for a while for somebody to attend the desk, and the person came over and sat down with a big sigh. No hello, no welcome. It wasn't a good first impression.