Phan Thiet Hotels with Airport pickup service

We stayed 4 nights at this hotel Overall the facilities are second to none and the staff is really friendly. But there were some things that surprised us a bit. Example 1 Upon arrival we got the opportunity to pay 30 % upfront. If we didn’t do that, we didn’t have the opportunity to put drinks, food etc. on the room, but we would instead have to pay cash (or credit card) each time. We asked why, but we didn’t really get an explanation about why that was the policy. We have never tried to pay deposit like that on a 5 star hotel before. Example 2 As mentioned earlier there are nothing to put on the staff. They are super service minded, polite and friendly. But when we are at a hotel like this, we expected the staff to at least speak some English. Of course some of them spoke ok English, but in general we used a lot of pictures and Google translate, just to be able to communicate properly. Example 3 Mini bar selection. When you open the freeze in the room it is empty. So the concept is that you shall contact them every time you want something. The selection was a little poor in our opinion. For instance no chips, Oreos etc, but just mainly something to drink.

My family and I are very impressed with the service given by the staff at the resort. They are attentive and very nice even though we have language barrier, they make an effort to understand to our needs and attend to us almost immediate. The staff even give us suggestions of where and what we can do around Mui Ne.

Wonderful resort in a tropical, well-maintained garden. Additionally paid massage is good value for money. Breakfast - wide choice of tasty dishes. Later in the afternoon - restaurant a la carte. Staff - really friendly and helpful. Pleasant, relaxing stay after 10-day-travelling around Vietnam. Pools - really refreshing water, nice pool bar. Beach - fine, wide but the sea rather rough in February, rather for surfing, kite surfing not swimming. I recommend the stay here. Unfortunately, the area outside the resort premises - poor, dirty and neglected.

Very nice hotel with good facilities, lots of pools, gym & places to grab drinks. Definitely a work in progress with not everything being open. Majority of staff did the bare minimum. Porters were the only ones going above what was expected & they were extremely helpful. Both breakfast & lunch buffet are overpriced for what they are- the food restaurants not part of the hotel outside however, are very good quality with huge portion sizes & much cheaper. Location is in the middle of nowhere but good if you don’t want to be visiting things & just want a family resort.

This is the first hotel we chose when we were in Vietnam. The beautiful landscape and the facilities were new and nice. Room was well decorated, breakfast with many choice from Vietnam to Western cuisine, we love tea and coffee. The service was super good, special shout out to Thuy from front desk, her service made us felt like home. Every single detail was well arranged for us. Thank you Thuy. We surely will come back here again!

Nicest place I've stayed! Loved everything about it. The staff were amazing, every one of them. The bed was so comfortable it was hard to wake up! The room was cleaned everyday, and the breakfast buffet had a huge selection it was delicious. . The pool and jacuzzi area had a beautiful view I never wanted to leave. Great drinks and the rooftop bar was a nice place to enjoy a drink before bed 😁 I will be back Vipol😍

The staff is friendly and the breakfast was average. Their circular swimming pool overseeing the beach is good. They have a beach but no sand. You have to go either left or right if the hotel to experience Sandy beach and the beach color is muddy. Had a comfortable stay in a room with a balcony overseeing the road and it was very windy.

It’s a new resort. The breakfast place is the highlight in this resort as it was next to the beach and the food was also good. The family room with 2 bedrooms was comfortable. They have their own small private beach and the rectangular swimming pool was awesome overseeing the ocean. There is a nice little Indian and Mexican Restaurant called Namaste India, hardly 200 meters from the hotel and that made our stay even better.

The resort is all extensive that you do not even need to leave the resort. The location itself is great if you want to have a quiter retreat, away from the bustling of Mui Ne. It takes about 15 - 20 minutes drive to central Mui Ne. Though, everything is here and you can spend days without going out. Every morning, I am awaken by the birds chirping and sounds of the crickets instead of the hustling and bustling of the city or traffic so this is good. I find that the staff were extremely helpful, breakfast was great and the guest relation officers who are always ever-willing to provide some insights. Their tours are somewhat comparable to outside prices (especially for a personalised one as compared to shared tours). There is a lift directly opposite to my room, and I could hear people drunkenly walking to the lift or talking while waiting for it. The resort has predominently European tourists who at times could be rowdy and difficult as they kept cutting me when I wanted to check-in disallowing the receptionist to focus on me. Nevertheless, the treatment provided by the staff are the same. I only have one major issue where I had booked a massage and the masseuse waited in the room for me to undress instead of allowing me time to prepare myself which is the norm. There were also no drinks (as per normal customs) provided after the massage for a resort that is of such high luxury.

We planned an extended trip to TTC Hotel, easy to search on google map. The rooms are clean, the breakfast is great, and the pool are beautiful and well maintained. The reception staff was very friendly and we were impressed to the last detail. If we come back to Phan Thiet, we will definitely stay at TTC Hotel again!