To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service4.2
Cleanliness3.9
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All Reviews(14)
Positive reviews(12)
Reviews with photos/video(3)
Friendly host(6)
Negative reviews(2)
Joanne
Standard Double Room
Stayed in Mar 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Apr 21, 2024
The view is awesome. The room is clean. The staff was very good. Thank you so much for your service. Looking forward to stay with you again.
Response from Property: Thank you for chosen ARK house we looking forward to meeting you again.
saphores
Standard Double Room
Stayed in Jan 2024
Business travelers
17 review
2.2/5
Posted on Jan 27, 2024
Chinese hotel. Really simple decorations no tv but really good service
Response from Property: Dear guestthank you for your objective evaluation.we do have problems to be rectified.we will rectify as soon as possible and look forward to your experience again.God bless
Nguyen
Standard Double Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Good service, friendly, clean
Response from Property: thank you for your comment we wish to meeting you again.God bless
Guest User
Standard Double Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Not far from the airport, the bathroom products in the room are OK. The room staff can also speak a little Chinese. The staff here are very friendly.
Original TextTranslated by Google
Response from Property: Thank you for choosing the Ark Hotel, we look forward to seeing you again.
Guest User
Standard Double Room
Stayed in Jan 2024
Solo travelers
1 review
2.2/5
Posted on Jan 11, 2024
Service is good
The room was not clean, the air conditioner smelled, and the towels smelled bad.
I don't think it can be helped given the price
Original TextTranslated by Google
Response from Property: thank you for your objective evaluation.we do have problems to be rectified.we will rectify as soon as possible and look forward to your experience again.God bless
Guest User
Standard Twin Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The service is very good. The locals can speak Chinese, which is very convenient. The hotel manager is very friendly, beautiful and can speak, with a gentle and sweet voice.
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The hotel front desk can speak Chinese, which is very convenient to go to the airport. The room has toiletries and a hair dryer. I will come again next time
Original TextTranslated by Google
Response from Property: Thank you for your sincere reply. I am glad that you had a pleasant stay, especially the convenient Chinese front desk service and the room facilities. Indeed, having basic facilities such as toiletries and hair dryers can make the trip more comfortable. If you plan to come again, I hope you will have a more pleasant experience! Looking forward to seeing you again!
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on May 8, 2024
I think it's very good, very clean, the service is superb, and they all speak Chinese
Original TextTranslated by Google
Response from Property: Thank you for choosing the Ark Hotel, we look forward to seeing you again.
Anonymous User
Standard Twin Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Very good and affordable, Chinese hotel 🏨
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
3 review
4.5/5
Great
Posted on Apr 15, 2024
It's ok, a good choice considering the price.
Original TextTranslated by Google
Response from Property: Thank you for choosing the Ark Hotel, we look forward to seeing you again.