"Good but the room was not upgraded though book through trip.com that have upgraded score"

"Plus: The hotel has a designated smoking space in the stair case between floors. Minus and deal breaker: Cockroaches, the Asian cockroach (Blattella asahinai). I was greeted by these from the time I entered the room. Killed dozens including babies over the span of a very long 3 nights with no restful sleep. Each time I step out of the room, the room lights go off because I remove the card key. When I return, I see them clearly on the white floor tiles and rush to squish them but they keep spawning. I ensured there was no food or sugary drinks inside the room. They were not only in the room and around the bed, but also in the bathroom. It is amazing to have this infestation in a modern high rise building and inside a room on 29F with no food. The staff responded by simply apologizing for the inconvenience. Other: Checkin requires a deposit, however they did not have change or accept credit cards upon checkin. The location is among Chinatown district with all Chinese clubs, spas and restaurants along the strip and block with exception to the Australian embassy situated across the road. The prices are relatively higher here, for example, a can of cola from the hotel and Chinese shops at US$2, whereas other similar shops sell for half the price or less. The times for spa services offered are not available as indicated by hotel. When i inquired for a booking at 8pm, the front desk informed me they closed early. The hotel indicates closing time of 10pm and 1am on Friday to Sunday. Lastly, the bathroom is not to my liking. The toilet and shower are side by side with no partition, screen or curtain, meaning water can go everywhere. I suggest they resolve the cockroach situation for an otherwise clean room, keep petty cash for payment change, and deliver on services they promote to offer."

"Facilities: Excellent Cleanliness: Spotless Environment: Beautiful Service: Attentive This hotel in Phnom Penh, Cambodia, is really great. It's about an hour from the new airport, very convenient for transportation. The environment is excellent, and the facilities are all in place. The staff are also very good and speak Chinese."

"Ok with stay"

"Excellent location, this is my 3rd time staying here. Highly recommend"

"Quite possibly my favorite hotel in the world. And I’ve stayed in many across 20 countries. Amazing for the price."

"The hotel has beautiful interior and felt like an escape another place - modern and stylish 😁 My wife loved their breakfast and complimented the food a lot. The coffee was great ☕️ Very good WiFi , but the lighting is not the best for my online classes. 💻 One bad thing is that the room was a bit dusty and some places weren’t cleaned properly. (Towel pic)"

"Great place to stay. every time i come here for Business trip. It is awesome, reasonable price, great location, friendly staff.highly recommended."

"The staff went above and beyond to make our stay memorable. Every request was met with a smile!"