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9.4/10
Amazing
GGuest UserIt's a small hotel; the room is also tiny but very clean. The service was excellent from the moment I called before check-in and asked them to combine our two bookings so we don't have to change rooms. The breakfast was average. The location is very good; there is a very nice local restaurant just next to the hotel. The staff is very friendly and helpful.
GGuest UserThe hotel lobby is on the 27th floor, and the rooms are located above the 27th floor, offering a panoramic view of Phnom Penh from the window. It's a newly opened hotel, so all the facilities are brand new, and the service is excellent. The only downside is that the air conditioner in the room is really loud; even on the lowest setting, the noise is still quite noticeable.
HHoan.mcIt has been my second time to stay in this hotel for a business trip. What I can recommend are cleanliness and brandnew decoration. It is my honour as this hotel used cement and steel supplied by my client who buy steel from my company.
NNadine NFavourite Hotel Ever!! As usual, it never disappoints. Truly remarkable that this is my 4th visit and I still get the same exceptional service and staff remember me. It is nice that they treat returning visitors as VIPs and are willing to factor this in when considering certain concessions.
I had accidentally spilled my chocolate frappe on the sheets. The hotel charge me for the replacement cost (which was totally fair) and discounted the cost since I am their “loyal customer). I’m not saying they should always do this but it certainly impressed me that they considered all my visits and friends I’d encouraged to stay over. Besides this though they are still usually reasonable with such things.
Per usual, there is everything around to make your stay completely seamless from shops to pharmacies to restaurants, etc.
The room service is 24 hours and excellent. Quality produce and delivery.
Staff, especially check in are very kind and helpful. I was really impressed by the check-in guy as I land early hours of the morning and he was very efficient. Plus, they had switched on the AC and the room was very comfortable after the long journey.
Having written many reviews for this hotel, there is not much more I can say as they continue to improve and maintain very high standards.
My only complaints are that the pool closes far too early at 8pm. I hope the hotel could consider extending the time. Secondly, the 4th four does not have a designated smoking section so it can become quite thick with the smoke smell. They might consider arranging ashtrays at more places than just the lift.
A UM
Undoubtedly, my hotel of choice whenever I’m in PP. Thank you to everyone for your kindness and making my stay, once again, truly wonderful! 🌹🌹
RRebellionRoutesI don’t think I could find a fault with this hotel if I tried! The staff are absolutely wonderful and made me feel at home right away on my first day in Cambodia. The rooms and amenities like the rooftop pool are pure luxury.
I’m so happy I found this place and can’t wait to be back!! X
GGuest UserThis is my best stay in Cambodia. I liked that there were real flowers in the room. They make it easier to breathe. The soundproofing is also very well done. I can't hear my neighbors. Overall, it's a quiet area. Yes, it's far from the city center, but I was more interested in the large malls that were close to me. There is a swimming pool with hot and cold water on the roof. You can also drink alcoholic beverages and work out in the gym there. There is a grocery store within walking distance. The kitchen has a stove, but no pots. It's convenient that there is good tableware. I thought the extractor fan was a little weak. Maybe it's time to clean it.
GGuest UserExcellent casino hotel. Please be prepared for a deposit upon check-in.
Facilities: Good
Cleanliness: Good
Environment: Excellent
Service: Fantastic
They offer valet parking, and it's very close to the Royal Palace in Phnom Penh, about 1 kilometer away. A tuk-tuk ride costs around 10 RMB.
GGuest UserI would like to start off my host was very friendly and hopeful she have a great hospitality I would recommend to stay here again the room was clean and there good house service
KKun VichekaIt was a nice experience with this hotel. I stayed here several times because of the design of the room and nice service. My only problem is about the smell of cigarettes. Since we stayed as the family with kids, it was not so pleasant for them to stay with the smell of cigarette. And I just found out that almost 90% of the rooms have the smell of cigarettes, we tried to change the rooms so many times, but they are the same.
AAnonymous UserThe location is great, in a key spot in the city which makes it easy to get around and explore. There's an Aeon Mall right across the street, which is super convenient. Plus, there are lots of restaurants nearby and it's close to the Forbidden City. I'd give the location a 10/10.
Taxi availability gets a 9/10.
For safety, you need a key card to operate the elevator, so that's a 7/10.
There was a strong smell of smoke, a 10/10 for smokiness.
Cleanliness was a 7/10.
Overall, the price was acceptable.