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Kuch Oudom Hotel
4.2/55 Reviews

Kuch Oudom Hotel

Doun Penh Phnom Penh|0.78km from Mount Phnom
We are traveling long term so we are on a very tight budget and rely heavily on the places we stay for help on transportation, etc. We booked through Kuch Oudom hotel because of their good ratings on booking.com and we wanted a nice room to get some work done for a few days. The location is not great. It’s a good bit north of the main attractions and walking in the city is not ideal with the lack of side walks and heat. This leaves you with taking a tuk tuk which while cheap, the traffic is bad so it takes a while to get anywhere in the city. The room was fine.. the AC took a while to cool down and never got that cool even when set as low as it could go. ****The above I can get over, but the reason for the negative review.. The day we left, we booked 2 bus tickets to Kampot with the hotel. They told us we were being book on the Mekong express bus, it included pick up and cost $12 USD a piece. We had done research on this company, knew it was a reputable one, the price was in line with what is should cost so we felt good about booking with them. We got picked up at our hotel and ended up being taken to a Vibol bus. This was a much lower class bus, barely any AC, they pack people in like sardines, it’s old and dirty. But the worst part, these tickets should be $6 usd a piece. Kuch Oudom charged us double, selling us on a different bus and then pocketing the difference. I realize we are talking the difference of $12 but we have never been scammed by a hotel before and we feel extremely taken advantage of. I am not one to normally write negative reviews but this kind of dishonest behavior deserves to be shared. I would steer clear of this place. We have been traveling in SE Asia for a few months now and have booked countless buses through our hotels and guest houses and have never had this kind of dishonest service and experience. Even aside from this, I am sure there are better options in Phnom Penh with comparable rooms but a better location and more honest staff.

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I stayed here with some friends back in February 2016. I have great memories. The coffee served at breakfast was the best I have ever tasted. I have been trying to remember the name of the Australian writer who stayed here to write a book about Cambodia. His boom is on sale in reception, and it was the staff who told us about him. Does anybody remember?
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The hotel is very beautiful. It is on the edge of the Mekong River. The boss should pay great attention to environmental protection. The water is all in glass bottles. It is worth learning. The breakfast environment is really amazing and delicious. It is semi-self-service. The most important thing is that the service is very good.

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