Guest User
January 28, 2024
This hotel has extremely poor value for money. The temperature in the room was 32 degrees Celsius (see Figure 1), and the air conditioner switch was broken. The hair dryer is broken (see picture 2). The socket is double-sided adhesive (see Figure 3). The water in the shower wouldn't flow (it became even more clogged after repairs). The exhaust fan in the bathroom is broken (it can rotate after repair, but the sound is like a motor), and the water output in the shower fluctuates between high and low, cold and hot. I asked to change to a room across the door (for convenience of moving). The male waiter at the front desk (see Figure 4) first said that the room had been booked (according to the waiter, the occupancy rate of the hotel is extremely low, and more than half of the rooms are vacant). There are details for booking online. Room number? Later, he asked me why he didn't come to me to explain the damage to the room two days ago? There was no sign of the male waiter in picture 4 for two days. After being exhausted, he said that the room opposite had a double bed and was 5$ higher (this is the key) and could not be changed. I pointed out: We stayed in a high-floor view room, a bad room for two days in a row, and we didn’t get any compensation. We were still calculating the 5$ price difference. Can’t I change even if most of the rooms on the same floor are vacant? Anyway, I found a reason to disagree with the room change. By the way, this hotel is far away from the scenic spots; the hotel is close to the main road, and the roar of motorcycles is endless. It is so noisy that I can't sleep well all night. There is a piercing sound every morning at four o'clock; the hotel's services and facilities are extremely poor. . Looking at the air-conditioning switches and facilities in Figure 1, you can tell how old and dilapidated this hotel is. The hotel tries to hide its opening time by not telling others.
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