Anik Boutique Hotel & Spa on Norodom Blvd Reviews

Actually room was OK even the bed is hard. But its older & darker than it seems in the picture. Why I said it worst? In the FIRST MORNING, SOMEONE OPEN AND JUST GOING TO GO INTO MY ROOM WITHOUT ANY KNOCKING / PRESS THE BELL! Fyi, I locked my room alrd. I was super shocked and terrified! I was half wake up to digest the situation. Not long, someone called me and said it was their staff come to wrong room. But COME ONNNNN, YOU SHOULD KNOCK / PRESS THE BELL even you know its empty. To double check. Its basic hotel rules, is it? After that I being terrified someone will come again 😭 Second day, I felt very tired and ask for massage. No one in the front office even lobby! I went inside and knock staff room then someone just come out OMG. Same story in the morning when I am going to checkout, no one there, AGAIN!!!! Back to massage. It is not cheap! $46 dolar for 1 hr!!!!!! I was expecting decent spa room, with spa music, proper massage bed (with head hole), good smell, dimmed light........ It turned only usual room, with hard and no hole bed. They gave me hard pillow. And the nightmare come again. THE THERAPIST CANT SPEAK EVEN BASIC ENGLISH. I ask "massage oil? Yes?" She said "yes chi, yes chi". But she asked me to use the whole massage clothes. I asked why not open? "No chi, no chi" I thought it will be dry massage following with oil. I can't feel relax because almost half hour still dry. I asked again "do not use oil? Where oil?" And I do pointing at her oil and act rubbing so she can understand. She used google translate saying "oil massage". So I thought she understand that it must be massage using oil FROM BEGINNING. Turns out she only massage me on the leg and hands. And she said "ok done" WHATTTT???? During massage I was very cold because the AC, she cant manage the AC, I manage myself. Light are totally bright I cover my face with clothes then she gave me towel to cover. She kept waking me several times with no clear clue what she wants.... I need to digest it superrrrr hard.. Instead of relax, I was superrrrrrrr frustrated. When I check out, I talked to receptionist about all of my BAD EXPERIENCE. She just say sorry2. I want to meet the DUTY MANAGER. and she said no duty manager today, because on leave. Seriously guys.... you only have 1??? No rolling schedule for duty manager? Are you really 4 star???? I travelled to many countries, stayed in various places from basic guest house to 5 star hotel. To be honest, this is THE WORST EXPERIENCE EVER! True nightmare. You guys should seriously improve. And I AM SUPER DISAPPOINTED AND SUCH A WASTE OF MONEY PAYING FOR THE ROOM & SPA. When you want to stay here, pls think several times. I am strongly NOT RECOMMEND IT. Thanks