Hotels Near Brass Armadillo Antique Mall - Phoenix in Phoenix

Spent one night here. Came to Phoenix to see a Diamondbacks baseball game. Staff was super accommodating. They got us into our room early! The location was perfect! Although the valet parking was pricey, we never had to drive or look for parking downtown. We were able to walk everywhere: to lunch at the Kettle Black restaurant, to a coffee shop, to CVS and even to the BB game. We took advantage of using the Lime scooters and got exercise walking. On our downtime, we relished how comfortable the bed and room was. Except for a microwave in the room (they had one in the lobby) we had all the amenities we needed. Loved the sun blocking blinds! The breakfast was in keeping with the Hampton Inn’s reputation for a hot meal with good variety of foods. They did not have a pool (Phoenix is soooo hot and I would have welcomed it but knew it going in) but had a fitness center. The area had some homeless people around but we never felt unsafe. Well lit on the streets at night. For a large city, it was uncrowded. All in all, great place!

The localtion is in a very good and convenient location. The hotel service staff are very friendly and will promptly assist you with any questions you may have. I will choose this hotel again for future business trips.

I'll admit that I was a little nervous with the number of events and activities in and around the hotel, but I had a very pleasant and peaceful experience. Spacious room and great stay over 4 nights. I'll look here first if I return to Phoenix.

The hotel is in the city center and the location is very good! The equipment is very new, there is a shopping mall behind the hotel, shopping is convenient, there are few Chinese people nearby, the outdoor terrace on the second floor of the breakfast hotel feels very delicious. I solved it at a nearby Japanese restaurant in the evening, and there is Starbucks near 200 meters. All of this is very good, the only bad thing is that there is no boiled water, but most hotels in the United States do not, especially this place with few Chinese.

Nice new clean hotel, comfy bed. Short walk to cafes restaurants. Staff were great. I’d stay here again!

The room is quite big and clean, and the sound is too big. The sound of the air conditioner was huge, the room was very poorly sounded (the next door was able to hear everything), and the sound in the hallway was heard clearly. The house cleaning staff is also very rude. The undisturbed sign fell to the ground, and after violently knocking on the door, the door was directly pushed in, or it was early in the morning. However, parking is very convenient, and the commissary downstairs can also meet basic needs.

The hotel itself is quite nice if you are fortunate to be there when it isn't overrun with totally unruly children. It is centrally located which is good as all the attractions in town are spread out in a circle. Overall, we were pleased upon arrival, but that opinion soon changed. Check-in was quick. We are spire elite priority club members and were given the first floor room we had requested ( a suite to boot ) and on the back side of the hotel away from the street noise, on the courtyard, right by the pool and by the laundry and ice. Very convenient. Unfortunately, the ice by our room was out of order and we had to go a long way, and it was a bit of a walk from the lobby and restaurant. There was a lot of pool noise in the living room area until bedtime, but at least we couldn't hear any noise in the bedroom. Hotel was a free for all for children. NO peace and quiet here which is what I had been looking forward to, to sit out in the courtyard and enjoy the weather. Unfortunately, that was impossible. When our children were young we received MANY compliments from strangers telling us that our children were the most well behaved they have ever come across. Exact opposite here. Was unable to use the pool or hot tub at all. I am handicapped and could have received benefit from the pool and hot tub both. Couldn't use either because all were full of UNRULY children who were even eating in the pool and hot tub. Couldn't even hardly get down the sidewalk to my room as children were running out in front of people, throwing balls everywhere, nearly hitting people and causing them to fall down. Parents, staff, no one did anything. Finally, on the last night of our stay, some peace and could sit out on a lounge in reasonable quiet. We did not hear any noise from adjacent rooms or from above. Suite was very spacious, had a comfortable living room area with computer desk and adequate luggage area in the bedroom. Had a kitchenette area, but unfortunately miserable one cup coffee machine which made making a pitcher of tea take hours. The sink was outside the bathroom and had adequate space for your toiletries, but didn't have a towel bar for hand towels or bright enough lighting to apply make-up. Big issue was that the hook was inside the bathroom door and desperately needed to be on the outside of the door so you could use it by the sink. Could not figure out how to set the clock in the room. Bed was comfortable. Internet connected quickly but was a little slow at times. Priority club members didn't nee to use password. First time I had encountered that, and not sure how the system knew. There was no maid service but if requested they delivered fresh towels to your room. We left the trash by the front door and they emptied that too. At beginning of our stay, they left plenty of towels and paper products. At end of stay, only left a couple of towels, so we had to go to the desk and all they had to give out were bathmats. Unfort

Update: Pretty sure I got a sinus infection from my room. (See review and photos) Not the worst Hotel I've ever stayed in, but the worst Hilton experience so far. The only redeeming feature of this hotel is it's proximity. 1. Proximity to the job site I worked out of 2. Proximity to the Airport 3. Proximity away from crime When I arrived, the atrium was nice and the pool area is actually really nice. When I opened the door to the room, the musty smell hit almost immediately. Thankfully because it's PHX, I was able to open the window and run the fan to get some fresh air into the room. Only after 3 afternoons of doing this same practice did it finally start smelling less musty by Wednesday night. I inspected the HVAC intake and noticed that the filters appeared to have an installed date. I think it says 1-26-2022 (or 1-24-2022) either way I'm no HVAC expert, but I believe even the best filters need to be changed more than that... only 1 out of the 4 toiletries had anything in it or the only one actually working. (see photos) Since I work all day, I didn't feel like making it a big thing at the front desk. Should I have? I guess I could have, but for Hilton Honors users, we have a handy app that lets you use your phone as a key among other features. one of them is to communicate with the hotel. I decided to try it out and sent a message on Tuesday. No response. On my last evening, I sent one other message. (see photos) I'm a fairly forgiving guy, but considering this is one of the only supposed ”4-star” hotels in the vicinity, I was hoping for a little more. They don't service the room but once every 5 days (unless you ask for it, but again; Why have a communication feature if you don't monitor it?) if I come back to Phoenix, This will NOT be my first choice. I'm going to say right now, I'll probably look in nearby Tempe or some other suburb and risk the 20-30min. commute than stay here again.

Hotel stay was good has a issue but was solved in a timely care manner. Would stay here again for the price room was clean breakfast was good nice clean eating area. Hotel staff was very nice and mindful of my issue and was fixed quickly

When I arrived the person at the front desk could not initially find my reservation even though I had checked in with the app. She stated that I was not in the system and that they were fully booked. I proceeded to show her my confirmation number and email, I also showed her my online banking where I had the charge pending on my account. She said well you are not in the system and looked at the other receptionist and said I'm going on break. The other lady made a call and was given instructions on how to pull it up and it was then resolved after waiting 20 mins. I went to my room which was dated but clean. The room was fairly cold and I wanted to take a shower I turned on the heat to alleviate the chill and the unit started to smoke and the smoke detector sounded. Afraid it would start a fire I turned the unit off and called the front desk because the smell of smoke was filling the room. The front desk said they would send the maintenance person shortly. The maintenance guy came and checked to make sure there was no fire but advised that I should not use the heat until they were able to have it checked in the morning, and since the hotel was fully booked there was nothing he could do at the time. I was disappointed, I had only gotten the room because my flight came in late and I was too tired to safely drive home, I slept in a smoky cold dingy room all night and despite my documented experience I did not receive one courtesy call or email apology not one opportunity to turn this experience around was ever made. SMH I will stay with Hilton from here on out.