Guest User
June 14, 2024
A disappointment...horrible front desk service - no info provided, didn't even give me the parking tag, i asked a day later because 8 saw vehicles with one and a nasty attitude woman gave me one; loud, banging A/C, dirty room and filthy pool areas. Fortunately, we had activities each day, and was barely at this "resort". We attempted one evening at a pool and another family had to tell us it was closed due to a kid's pool accident. Staff said nothing. We moved to a different pool that was packed with trash everywhere and I saw lots of employees, but they weren't picking up anything. Had no soap in room, cleaning person came all the way to room to check as if she didn't believe me, she saw it was fact, left again and came back with one tiny soap. It was comical. But, the beauty of Grand Canyon and Sedona made up for this "resort". Maybe the golfing is good, we didn't have time.