Choice Privileges Elite Platinum member, this place is disgusting. Made a late evening reservation in March and upon arrival checking in, lobby was disgusting, 3rd world disgusting, migrant housing type place. I checked in late night, walked to my 1st floor room opened the door and saw stained carpets, bugs and bad smells. I closed closed the door, walked to the counter and told them it was disgusting and to cancel the reservation. Female tattooed clerk said only the manager could cancel a reservation. I left and they still charged me. I called 2 x to speak to the Manager and he was never there. I disputed the change and they lied to Citi and said I stayed at the hotel that night then they submitted a invoice that said I was a no show. Run away as fast as you can!!!!!