Days Inn by Wyndham Airport - Phoenix

Horrible place. Had bed bugs and didn't give me my money back for the entire amount. Do not stay here

The place is a total DUMP! Trash is everywhere, piles and piles of trash. Bathroom is old, no hot water. Smells of **** and cigarettes. No breakfast. Pool is cold, dirty and piles of empty beer cans - not a kid friendly pool! THEY DO NOT CLEAN THE ROOMS! We were there for two night and they didn't even step in the room in between, we have to spend the second night with the full trash bins. Not enough towels for 2 people! Wifi DOESN'T WORK!!!!!!! TV doesn't work, no channels!

One of the sketchiest hotels I've ever stayed in. Luckily, it was only for a few short hours before catching an early fight. The lobby was bare and dingy, about as welcoming as an abandoned bus station. The room reminded me of a beat up college dorm room. At least the beds & bathroom were clean. If not, we would have left. No free breakfast that I saw. I do not recommend this hotel unless you don't mind the shabby conditions in exchange for a cheap room.

I was forced to stay in Phoenix for one night due to missing my connecting flight the room was dirty and hadn’t been cleaned from the previous occupant there was even rubbish in the waste bin really terrible

Roach infested, if I wasn’t so tired I would have left. Roaches coming out of the crack in the ceiling. Absolutely filthy bathroom. Had a bottle of water in the car so I could brush my teeth. Will be filing a health department complaint. Manager on duty said that they would address it in the morning. But not acceptable. I Wyndham should be ashamed and embarrassed to label this as one of their properties.

I'm being generous with 2 stars. This room with taxes was $141 and SO not worth it. I arrived here late after my flight arrived and was quite tired. The lobby was locked as apparently only 1 person is allowed entry at a time. Fine, but it took the guy a while before he came over to unlock it. Then it took him quite a while to check me in with no offer of help to lug my suitcase up to the 2nd floor - no elevator. The room was poorly lit and just looked grungy in places. There is no light over the sink which is outside the bathroom, so it's very difficult to see yourself in the mirror, especially at night. One of the bulbs by the bed had no cover over it - just a bare bulb. Classy. The room just felt dingy and not at all cozy. There was a fridge but the freezer had not been cleaned properly and still had remnants of food from a prior guest. Ick. It was also pretty loud but I expected that so I had ear plugs, which I highly recommend. Outside the "lobby" were the soda and ice machines, neither of which I would use if I were dying of thirst. Both were filthy and the soda machine was melted in a couple places - seriously. DO NOT STAY HERE! The only good thing is that there's a shuttle from the airport, but I would not use that as my reason in the future. Use Uber and get an airbnb that allows late arrival. This place was a dump and not priced accordingly.

When I arrived, no one was at the front. I had to wait 30 minutes in a really sketchy neighborhood for the front desk reception to come back and unlock the front. I had to sign a waiver stating I would owe a $100 fee if they had to call the cops on me OR if any violence happened on my account. Huge red flag. The room was filthy! There were blood stains on the mattress, all surfaces were sticky, dust and debris coated the baseboards and corners of the floor, and there was definitely too much evidence of bugs. I got a refund and left immediately. Front desk reception made an offhand remark that housekeeping doesn’t know how to do their job…

I would've rather paid more money somewhere else than what I did here to be in a dirty, unsafe area. The bathroom wasn't clean, the tub drain plug was broken, no pressure from the shower head, the heater /ac was broken, the breakfast was a sack breakfast with stuff I couldn't eat due to allergies, the receptionist seemed annoyed when asking questions, we smelled pot outside some of the rooms.

Do not stay here. This hotel should be avoided at all costs. We booked through Trip.com based on reputation of Days Inn and pictures of the property. We prepaid for the room sight unseen because we were traveling. Once we arrived and saw the hotel and the surrounding area we did not feel safe and did not want to stay. The desk clerk said the pictures of the hotel have not been updated for 4 years. Room access is an outside door and we were concerned about theft or damage to our rental car. The manager refused ti give us a refund because we booked through Trip.com and the amount was prepaid.