Kimpton Hotel Palomar Phoenix
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Rooms and Guests
1 room, 2 adults, 0 children
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Kimpton Hotel Palomar Phoenix

2 E Jefferson St, Phoenix, Arizona 85004, United States
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With a stay at Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel in Phoenix (Downtown Phoenix), you'll be steps from Footprint Center and 5 minutes by foot from Phoenix Convention Center. This upscale hotel is 0.4 mi (0.6 km) from Chase Field and 6.5 mi (10.5 km) from Grand Canyon University.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 100 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPrivate ParkingCar Charging FacilitiesBarBowling AlleyRestaurantMulti-Function RoomLuggage Storage24-Hour Front Desk
All Amenities
Surroundings
Airport: Sky Harbor International Airport
(5.7 km)
Airport: Litchfield
(29.4 km)
Train: 16th St & South Mountain Ave
(11.8 km)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Premier King Room
8

Premier King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
Check Availability
1 King 1 Bdrm Ste Mobility Access Tub
9

1 King 1 Bdrm Ste Mobility Access Tub

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Essential Room
9

Essential Room

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
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Essential King Room
9

Essential King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
Check Availability
City View Premium Room with Two Queen Beds
5

City View Premium Room with Two Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Presidential Suite
6

Presidential Suite

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
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Arena Suite
9

Arena Suite

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
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Deluxe Room
8

Deluxe Room

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
Check Availability
2 Queen Essential
8

2 Queen Essential

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
Check Availability
1 Bedroom King Suite with City View
12

1 Bedroom King Suite with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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2 Queen Mobility Accessible Tub
8

2 Queen Mobility Accessible Tub

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Room Details
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Corner Suite

Corner Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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King Suite with Additional Living Area
10

King Suite with Additional Living Area

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
Check Availability
Mobility Access King Room Roll In Shower
8

Mobility Access King Room Roll In Shower

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
Check Availability
Accessible Premier King Room with Roll in Shower
8

Accessible Premier King Room with Roll in Shower

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
Check Availability
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Guest Reviews(100)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
AI Summary
An AI-summarised snapshot of real guest reviews
Guests praised the property for its central location in downtown Phoenix, proximity to dining and entertainment, and the friendly, professional service from staff. However, they found the food, drink, and parking costs to be high.
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Helpful
Not helpful
Michael
January 24, 2024
Loved the people and location
Guest User
April 14, 2024
Absolutely horrible! Worn out rooms that are outdated and falling apart. Our table chairs are tearing and have holes, the walls are beat up, the entire hotel stunk like sewer including the lobby, several guest were plugging their noses and coughing due to the smell. The pool bar had horrible customer service and the staff was extremely rude. Unfortunately we have one more night here and I can’t wait to check out tomorrow. I expected more from the Kimpton especially for what you pay. We will never be back and I’ll be sure to spread the word on our experience
Guest User
April 5, 2024
I only stayed one night but it was a very comfortable stay and the room upgrade was appreciated (as was the coffee machine). The font desk staff were very friendly and offered helpful suggestions for getting around town. The hotel has a bar downstairs and one by the pool upstairs (very popular in the afternoon). Breakfast is outsourced - you can get it delivered or takeaway (free on some IHG memberships) or eat next door (at own expense).
Kelsey
January 3, 2024
Great stay and great staff. Eden Rooftop Bar was highly disappointing and horrible service, but the rest of hotel stay was amazing.
Guest User
March 28, 2024
The whole experience was top notch. We held our meetings in meeting rooms Mural I and Mural II. We enjoyed a delicious meal at the Blue Hound. The hotel staff was welcoming and so nice to work with. The hotel is very clean and nicely updated. I really appreciate the personalized service and can’t wait to come back!
Leigh
December 28, 2023
We loved our stay here. Lyle at the front desk was the best and so was Sam from the restaurant. We liked the upstairs and the pool deck and the bar! We really enjoyed it!
Gary
December 27, 2023
Great hotel and location
Guest User
March 23, 2024
My wife and I stayed at this hotel on 3/19/2024 we stayed in the Arena view suite and the suite was okay overall. We checked out on 3/20/2024 and revived our final bill of $909 and some change. When we got home the next day I found that we had been billed nearly $600.00 for room service that we never received. I called the hotel front desk three separate times and was told that I had ordered room service when I absolutely did not. I was told by two different front desk clerks that their manager was in a meeting. That must have been an extremely long meeting, because my first call to the front desk was around 1:00 PM and at 8:00 PM I haven’t heard from any manager at that hotel. The executive chef from the hotel did call me and was able to straighten it out with the desk, but never once did anyone say hey we made a mistake and we’re sorry, so basically I view this place as incompetent and rude. I just won’t be going back.
Verified traveler
December 20, 2023
We've enjoyed this Kimpton about a dozen times in the past seven years. Unfortunately the room decor is old and run down. We'd noticed that the desk chair was very worn the last couple of stays but assumed it was an oversight. The desk chair in last night's room was equally worn as was the leather bed frame with tears and the like. I also noticed that the facial tissue is now an inferior, rough brand. These are just examples. Service remains good and so does the Blue Hound, but the rooms need a facelift. And P.S., they don't have smart tvs so you can't stream. They've not stayed with the times.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleSet menu
AgeFee
Children 17 years old and under
US$26.00 (approx. CAD 35.51) per person
Adult
US$28.00 (approx. CAD 38.24) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2018
  • Renovated: 2022
  • Number of Rooms: 303
With a stay at Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel in Phoenix (Downtown Phoenix), you'll be steps from Footprint Center and 5 minutes by foot from Phoenix Convention Center. This upscale hotel is 0.4 mi (0.6 km) from Chase Field and 6.5 mi (10.5 km) from Grand Canyon University.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and shopping on site.

Grab a bite to eat at Blue Hound & Eden, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Phoenix? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Multi-Function Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportLitchfield
Distance to Airport29.38KM
Nearest Train Station16th St & South Mountain Ave
Distance to Train Station11.75KM
Average Price FromCAD477
Hotel Star Rating4