Sonder at Hance Park

Overall good stay some small issues could be better

Unit was clean but on bottom interior of 5 story complex so natural light was non existent. No hangers for clothes nor dresser for unpacking. Requested hangers, which were told would be sent over but were not delivered.

Details of gaining entry could be sent by email and text message

This is my 4th time staying with Sonder (3rd at this property) and the contrast with the previous stays was surprising. The unit itself was clean but the walls were extremely scuffed and shaby looking, really needed a fresh coast of paint. The kitchen stool cushions were also stained/food residue. The common hallways smelled like garbage. Though not immediately apparent, throughout our 3 nights we noticed an increasing cigarette smoke smell, particularly in the bathroom when the vent was on. Lastly, we'd planned to use the pool during our stay but found it very unclean looking with a lot of debris. There's been a sharp decline in the upkeep of this property, it's very disappointing as it previously was a favorite location.

I liked the modern furnishings and the size of the unit.

Cozy little apar**ent space!

Parking is a nigh**are, they sell you parking pass & there are very limited amount of spots shared by the building. We rented a car since the property offered parking, ended up using Uber often and leaving the car as there isn’t much street parking as a backup. The unit was ok, bare bones furniture. Not even a dresser to put things in. It was clean but the fact the walls, trim, floors…. Are so dingy and dinged up it made it feel not so clean. Washer dryer major mildew smell. They gave us 3 towels for 3 people, we could have requested more, why should we need to? Yes there is a washer and yes we did wash and reuse and that’s ok- but I think pretty basic common sense to at least have a couple extras. I think a lot of people use 2 one for the body & one for hair. The mattress was a rock, not even exaggerating a little. It didn’t indent when your body lay down, so uncomfortable we almost left to find a hotel to sleep in. I ended up asking for anything, blankets or anything we could lay down for comfort, they sent another blanket, 1 blanket, there were no extra blankets in the unit at all. We actually ran into the person delivering the blanket to us ,on the elevator. It was nearly dragging the floor he was just carrying it in a bundle and it didn’t feel clean. We still used it, we were desperate for sleep, it was not even slightly better. The caulk and trim in the kitchen was split and looked dirty , barstools didn’t fit. Location was decent getting to food and downtown

I love the convenience of local eateries right down the street. Everything was accessible in a 5 minute walk. The property infrastructure is not the best. All day I was hearing the tenant above me and really couldn’t enjoy relaxing due to them walking hard around their apar**ent. Also at times, I could smell **** coming through the vents in the bathroom and main living space.

It's ok. The bed and cleanliness needs attention. Unaware no cable TV available