Super 8 by Wyndham Phoenix West Reviews

I will NEVER book with Super 8 again. There were cockaroches, ants, and mites in the room. The room was so filthy that I used all but 1 towel to clean a section of the room so that I could sit down and the towels were black with dirt and bugs. I didn't go near the bed for fear of bed bugs. The air conditioner stunk so bad that I had to turn it off and sweat instead, it was that bad. I went down to the office to ask for a broom, but he had already lent it out to another guest that also needed to clean their room. That should say something for how much cleaning is needed in this hotel. Idont think the walls had EVER been cleaned in my room and the fan in the bathroom was hanging off the wall with a bunch of scotch tape that obviously did not hold it up. There was a couple that was screaming at each other in the parking lot. The girlfriend was trying to break her boyfriends windows in his car which was parked right next to my rental car. I heard a vehicle get pulled over during the night and he stretched off during the traffic stop resulting in a high speed chase. This was the nastiest hotel that I have EVER stayed in. It was prepaid or I would've gotten my money back, plus I didn't have additional money to find another place. The pics are of the mites on our suitcases.I DO NOT RECOMMEND!!!

For a quick stay nothing for family just need somewhere to sleep that’s all

It was a little confuse to access the room, but the staff kindly guided me. Overall, the location was good, the price was reasonable, and the facilities were sufficient. I will definitely consider it as an option next time I'm in Phoenix.

Will stay there again,never been unpleasant

None seemed like it looked online

Loved hotel but my bfvcheated with a paid girl from the street I caught them there was hortibkecwhybso many hooked there otherwise beautiful

The service was awesome the location great also like the comfortablility of the mattresses

It's not the best hotel, but if you're in a bind or low on funds or even just a quick visit,( *wink wink )

It was ok.

Place is ok sometimes the staff is rude and not courteous at all

Loved it and had funn

Very nice upgrade from my last stay. Friendly staff.

Super clean🤗

It is no exaggeration to say that this is the worst hotel I have ever stayed in! Because I had to fly to the airport the next day, the photos on the platform the day before showed that the hotel was very clean. I booked a hotel. Except for hot water and TV, no other facilities were working properly. The air conditioner was close to the bed and the sound was so loud that it couldn't be used. There was thick dust in the air conditioner. The quilt was as thin as the curtains. There were stains on the toilet lid. It was dark. The safety buckle screws on the door were all loose and could be unscrewed by hand. The quilt and pillow were stained by various cigarette burns and were too dirty. Because it was already late, I didn’t go out and change hotels, thinking of making do with one night. As a result, the neighbor next door played rap on the stereo in the middle of the night and didn't stop until 6 o'clock in the morning. The two customer service staff at the front desk had a very bad attitude and were indifferent. There were black people and homeless people around the hotel. It was next to a main road and trucks made loud noises at night. The security guards stationed in the hotel are armed with guns, and the security glass at the hotel front desk is like a bank counter. One can imagine the security situation here. I would like to add here that despite all the unpleasantness, Ctrip’s customer service is still very good and helps with communication in a timely manner. Especially those with children and the elderly should not stay here!